Ratings based on 161 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
An absolutely magical stay in one of the Deluxe double rooms. The area is so quiet and the beach is an absolute gorgeous uxury with plenty of loungers, beach bar, and so many pockets across the resort to relax. Made full use of the facilities and 24 hour gym, evening entertainments and boat trips nearby. The room was always so well cleaned both in the morning, and tidied for turn downs, and plenty of variety in the restaurant with options for both more traditional foods and continental. We had the all inclusive package and were fully satisfied at all times!
There were power cuts or water cuts most days which was frustrating but regional and we experienced the same at another hotel on the island too.
However what put this out of our minds was the quality of service and the staff. There was an undeniably positive attitude and we were always being attended to with great care. For my friends birthday they made a special cake and decorated our table and really went above and beyond to make us feel welcomed and valued!
by A verified traveler
Posted 27 Nov 2024
by A verified traveler from Villieria
Posted 11 Nov 2024
Unfortunately there was no warm water
by A verified traveler
Posted 16 Sep 2024
Lovely food
Comment from Hotel Management
2 Oct 2024 by Fruit and Spice Reservation Team, Hotel Management
Dear Grace,Greetings of the day.Thank you for your recent visit and its positive feedback.We look forward to welcoming you bak.
by A verified traveler
Posted 26 Aug 2024
This is an isolated resort 90 minutes from town or airport. You will eat all meals here unless you want to drive for s hour. The resort and pools are nice however the beach is bad. Due to low tide you can’t swim until lste afternoon and there is a lot of kelp, sharp rock and sea urchins. Bring water shoes. You can’t snorkel due to choppiness of the water.
Comment from Hotel Management
31 Aug 2024 by Fruit and Spice Team, Hotel Management
Dear Helena,Thank you for taking time to evaluate your stay with us. We are glad that you liked the Resort, Pools.However, the beach/tidesbeing windy... are the mother nature which are beyond of our control.We look forward to welcoming you in the near future.
by A verified traveler
Terrible! Save your money and stay elsewhere!
Posted 23 Jul 2024 on HotelsWe booked 4 nights from July 11 to July 15, 2024.
Only good attribute of facility is the pool area and surrounding grounds. The staff is nice but they do NOT provide the service expected of a 5 star luxury hotel.
We were extremely disappointed in spending a lot of money to stay at a 5 star and we received at best, a 3 star experience. We cannot provide a good review of your hotel for the following reasons:
1. Terrible service where it would take 30-45 min for a drink and yet for an all inclusive stay, they charged us for a couple of smoothies we ordered while waiting for our taxi to the airport because we ordered them 1hr after "official checkout". It's embarrassing and classless to behave this way in my opinion.
Room had half used toiletries when we first checked in, missing furniture. Didn't respond to our concerns immediately.
Food is the same every single meal - has limited taste and appeal.
I place the blame 100% on management for the above noted issues as the staff has not been trained on what 5 star service means.
Comment from Hotel Management
31 Aug 2024 by Fruit and Spice Team, Hotel Management
Dear Savita,Greetings from Fruit and Spice Wellness Resort,We thank you for your feedback and we take your remark into serious consideration for our own improvement.
by A verified traveler
Posted 24 Jun 2024
The resort was so beautiful! We had a couple of monkeys that visited regularly. Food was delicious and varied. The staff was amazing and attentive. They took really good care of us!
by A verified traveler
Posted 18 Mar 2024
Fruit & spice was like paradise, the staff was excellent , only complaint was the power went out a lot & the running water in our room went out a few times
by A verified traveler
Excellent Resort
Posted 12 Mar 2024 on Hotelsby A verified traveler
Posted 30 Jan 2024
Good hotel
