Ratings based on 153 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Lovely food
Comment from Hotel Management
2 Oct 2024 by Fruit and Spice Reservation Team, Hotel Management
Dear Grace,Greetings of the day.Thank you for your recent visit and its positive feedback.We look forward to welcoming you bak.
by A verified traveler
Posted 26 Aug 2024
This is an isolated resort 90 minutes from town or airport. You will eat all meals here unless you want to drive for s hour. The resort and pools are nice however the beach is bad. Due to low tide you can’t swim until lste afternoon and there is a lot of kelp, sharp rock and sea urchins. Bring water shoes. You can’t snorkel due to choppiness of the water.
Comment from Hotel Management
31 Aug 2024 by Fruit and Spice Team, Hotel Management
Dear Helena,Thank you for taking time to evaluate your stay with us. We are glad that you liked the Resort, Pools.However, the beach/tidesbeing windy... are the mother nature which are beyond of our control.We look forward to welcoming you in the near future.
by A verified traveler
Terrible! Save your money and stay elsewhere!
Posted 23 Jul 2024 on HotelsWe booked 4 nights from July 11 to July 15, 2024.
Only good attribute of facility is the pool area and surrounding grounds. The staff is nice but they do NOT provide the service expected of a 5 star luxury hotel.
We were extremely disappointed in spending a lot of money to stay at a 5 star and we received at best, a 3 star experience. We cannot provide a good review of your hotel for the following reasons:
1. Terrible service where it would take 30-45 min for a drink and yet for an all inclusive stay, they charged us for a couple of smoothies we ordered while waiting for our taxi to the airport because we ordered them 1hr after "official checkout". It's embarrassing and classless to behave this way in my opinion.
Room had half used toiletries when we first checked in, missing furniture. Didn't respond to our concerns immediately.
Food is the same every single meal - has limited taste and appeal.
I place the blame 100% on management for the above noted issues as the staff has not been trained on what 5 star service means.
Comment from Hotel Management
31 Aug 2024 by Fruit and Spice Team, Hotel Management
Dear Savita,Greetings from Fruit and Spice Wellness Resort,We thank you for your feedback and we take your remark into serious consideration for our own improvement.
by A verified traveler
Posted 24 Jun 2024
The resort was so beautiful! We had a couple of monkeys that visited regularly. Food was delicious and varied. The staff was amazing and attentive. They took really good care of us!
by A verified traveler
Posted 18 Mar 2024
Fruit & spice was like paradise, the staff was excellent , only complaint was the power went out a lot & the running water in our room went out a few times
by A verified traveler
Excellent Resort
Posted 12 Mar 2024 on Hotelsby A verified traveler
Posted 30 Jan 2024
Good hotel
by A verified traveler
Posted 22 Nov 2023 on Hotels
The hotel is clearly worn out and in need of renovation. The access to the sea from the suites has been closed for quite a while, which is one of the advertised benefits for staying in private villas.
The jacuzzi was set at 42 degrees Celsius which made it impossible to use. Because the program was locked I wasn’t able to change it and I never got a staff member to change it.
I do not recommend the manicure and pedicure as the quality of product is poorly and staff do not have the knowledge nor the adequate training to do it. Not worth the price.
However the resort staff and butler are absolutely fantastic! They are always eager to help and satisfy everyone’s needs! The food is excellent too! Thanks to the staff members I had an excellent stay! Special thanks to Ramso my butler and Yunis the assistant manager of the resort for giving a VIP treat at all times!
by A verified traveler
Posted 17 Nov 2023 on Hotels
Beautiful place but their services aren't really great. They can do better than that.
by A verified traveler
Posted 17 Oct 2023
My wife and I enjoyed our stay for our honeymoon at the Fruit & Spice in Zanzibar. The staff was friendly and helpful. We learned and practiced some basics of the Swahili language thanks to them. We also learned a lot about the culture of the island through our interaction with the staff. The location is great with a nice view of the ocean especially during sunset. The room was specious, comfortable and well maintained, and we really liked the menu for breakfast and dinner, with a good variety of options. We really liked the fact that there is a Maasai village nearby where guests have an opportunity to meet Maasai warriors and ask them about their culture daily. That was very unique experience and we enjoyed every second of our interaction with the Maasai. Although the resort is remote with very few shops around, we felt like we had most of what we needed within the hotel. The access to the beach to swim or for peaceful walks by the water is very convenient and we really enjoyed those. The hotel is beautifully decorated with stylish local themes, with well maintained landscaping and abundant and vibrant nature around. If you like photography, this is paradise. We also felt very safe. I highly recommend the resort. We had a great stay and will definitely stay there again.
