Ratings based on 34 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Stay VERY FAR AWAY from this place
Posted 13 Mar 2024 on HotelsStay very far away from this place!! Several other couples and families left this place as we did for other accommodation on the island. No food in the restaurant. Staff abandoned to try and sort things out by irresponsible owners. No A/C working. It is listed as a 5 Star resort, but nothing close… maybe 2 star. We tried to contact the owners to resolve our issues, but they we just incredibly rude and u helpful. You will 100% regret if you book to stay here
Comment from Hotel Management
14 Mar 2024 by PS, Hotel Management
Thank you for taking the time to share your feedback about your stay at our hotel. We appreciate all guest reviews, as they help us improve our services and create a better experience for everyone.We regret to hear that you had a negative experience during your stay. At Anna of Zanzibar, we take great pride in providing exceptional service to all our guests, and we have a zero-tolerance policy when it comes to disrespectful behavior towards our local staff. Regardless of a guest’s status, we believe that treating our team members with kindness and respect is essential.If the price for upholding this policy means receiving a less favorable review, we accept it willingly. Our priority remains ensuring the well-being and dignity of our staff members.
by A verified traveler
Posted 7 Mar 2024
This was a beautiful property with an extremely spacious cottage available for us! The grounds are beautiful and the staff were gracious and extremely helpful! It's right on the ocean. Highly recommend for everyone.
Comment from Hotel Management
14 Mar 2024 by PS, Hotel Management
Thank you for sharing your experience with us! We’re delighted that you enjoyed our spacious cottages, beautiful grounds, and gracious staff. Your recommendation means a lot to us, and we look forward to welcoming you back.
by A verified traveler
Posted 15 Feb 2024
Staff were friendly and polite, and the food was good, although a bit pricey. The menu is very limited.
The property is old and needs some renovation. It is promoted as a 5 star hotel, but it is clearly not one. Owners and expedia should rectify this. The rooms have old, moldy furniture, and the A/Cs do not work, so none of us had a good night's sleep, and it was even harder to take a nap during the day. When we arrived, the grass was very high, the swimming pool dirty, but when reported to the staff, they quickly improved on that. I would definitely not return to this hotel.
by A verified traveler
Posted 5 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Anna, Hotel Management
Thank you and hope to see you again :)
by A verified traveler
Posted 2 Jan 2024
No AC, no hot water, tap water very salty you can’t brush your teeth. Pool dirty. Beach is not good no sunbathing seats. No reception and no phone in reception. We left the hotel as soon as possible.
Comment from Hotel Management
3 Jan 2024 by Sisters, Hotel Management
Hi! Thank you for this comment. Let us refer to the mentioned allegations. AC - Zanzibar sometimes faces power shortages but then we operate with a power generator. From time to time we need to also do the generator service - especially when we use it extensively. Poll - is being cleaned twice a day.Beach - is being cleaned every day in the morning.Sunbeds - we have more then w can accommodate guests.Reception - there is reception.Phone - there is a phone in reception (whatsapp + our mobile application, where you can contact reception also).
by A verified traveler
Posted 13 Feb 2023
Amazing Flora and fauna at the property; beautiful surroundings. Right near the beach too. Fantastic and very helpful staff. Great food, but would have liked a change in the menu, for example the special was always the same fish.
by A verified traveler from Laguna Beach
Posted 28 Jan 2023
Staff was kind, attentive and fun. I always felt welcome and every need or request was addressed in a timely matter. Very professional. Manager Laurent, Cook, Bar tenders, waiters/waitresses, cleaning crew... all outstanding and kind. Thank you again, I won't forget my stay here.
by A verified traveler
Zanzibar style.
Posted 28 Dec 2022 on HotelsVery beautiful, authentic and family friendly hotel. Enjoyed every moment. The running water was quite salty due to being taken from underground well but it didnt stop us from enjoying our time there.
by A verified traveler
Truly exceptional
Posted 16 Oct 2022 on HotelsI have been to Zanzibar several times, and this place is just awesome.
First the caveat - it is not a place for party animals. It is a small quiet place for relaxation
The bungalows … super large, two bedrooms, very nice design. Simply outstanding
Grounds and pool … the same. Pool is actually large, grounds are impeccable … and the beach superb
Restaurant … haute cuisine. Ingredients are exceptionally fresh and high quality. But the menu is perhaps overdone with “exotic” items at the expense of more standard things … for example, there was only one fresh fish option when we are 20 meters from the ocean. OK, there are several alternatives within walking distance …
Service … again impeccable. Special thanks to Candy but also several others that I don’t remember the name. The manager Laurent did a great job keeping things together
In summary, one of the best choices for a quiet relaxing retreat ….
by A verified traveler
Posted 11 Oct 2022
We stayed there for 5 day. Beautiful property with only 6 villas so we felt like we had the place to ourselves. Staff, room size, and food,10/10! A couple issues during our stay: they bleached my pajamas, the taxi they arranged for us to go to the airport was 45 min late, hot water, power, and internet was inconsistent. They were addressed immediately when we brought it to the team. I would recommend staying there
