Ratings based on 4 Verified Reviews

5.0 out of 5
5.0 Room cleanliness
4.7 Service & staff
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Nov 2024
It really was a wonderful experience. A typical hotel can not compete with this concept. It is a 40-60 minute drive from the airport depending on traffic. The welcome and send off were especially pleasant, cordial and heartfelt. Knowing how deceptive photos can be, I thought the privat pool might be a bit small and was prepared to use the main one. But it was in fact a very good size and swimming laps also worked well. It was very nice to be able to swim and enjoy the pool in silence as most hotels now seem to insist on music/noise pollution. The breakfast was quite memorable, food and service outstanding. The club beat music made it feel a bit rushed and downright stressful though. Despite how nice everything was, there were a couple of „bumps“ along the way. The first evening there was turndown service at 7pm, well done. Then the next afternoon I waited for housekeeping to turn up. At around five pm, I turned on the green light shaped like a made. At around 8pm I gently enquired, to make sure at least the turndown service would be provided. Then, I got a call back saying that I had activated the DND (do not disturb) botton in red, which kept housekeeping from ringing the doorbell. This was however not true. It was a bit unpleasant to be accused of it, and then the next afternoon I was phoned, asking if it would be alright for housekeeping to enter, as if I were somehow difficult. This could have been handled better. Still, a very enjoyable and rejuvenating getaway.
5 out of 5
by A verified traveler from Mount Pleasant

Posted 8 Oct 2024
Staff are superb .. property is immaculate
Comment from Hotel Management
17 Oct 2024 by Aditya, Hotel Management
Dear Mr. GaryThank you for your kind words! We’re thrilled to hear that you found our staff superb and the property immaculate. Our team takes great pride in maintaining high standards of service and cleanliness to ensure every guest has a fantastic experience.We look forward to welcoming you back soon for another exceptional stay.Warm regardsAditya KulshresthaGuest Experience Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2024
5 out of 5
by A verified traveler

Posted 24 May 2024
Very nice and good place specially for family