Ratings based on 279 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Rooms doesn’t match the price
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 21 Dec 2024
I understand this is an old establishment but very poorly maintained. The bathroom bidet was NOT draining as soon as i walk in the room. I asked for a non smoking room yet i was put in a room that smells like a bunch of amokers were in it before us. The area around the hotel smells like pee so if you decide to walk out to grab food or something, be prepared. Also if you decide to sit at the Ivy cafe by the lobby, i ordered a burger for me and one for my son and it took 40 minutes to come, God knows what would happen if i ordered a steam
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Sir/Madam,We would like to thank you for staying at Le Royal Hotels & Resorts –Amman and for taking the time to send us your valuable comments. It’s always gratifying to receive positive feedback, and your kind review will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We hope to have the opportunity in the near future to welcome you again at our hotel. Thank you for sharing your experience with us.Best Regards.
by A verified traveler
Posted 25 Nov 2024
I don’t recommend
Comment from Hotel Management
5 Dec 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Sir/Madam,We would like to thank you for staying at Le Royal Hotel & Resorts – Amman and for taking the time to send us your valuable review we will consider your comment to improve our services in the future.We will make sure in your next visit to demonstrate the true Le Royal Hotel & Resorts - Amman Hospitality. Best Regards.
by A verified traveler
Posted 14 Nov 2024
Excellent service
Comment from Hotel Management
20 Nov 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Sir/Madam,We would like to thank you for staying at Le Royal Hotels & Resorts –Amman and for taking the time to send us your valuable comments. It’s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We hope to have the opportunity in the near future to welcome you again at our hotel. Thank you for sharing your experience with us.Best Regards.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
11 Nov 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Sir/Madam,We would like to thank you for staying at Le Royal Hotels & Resorts –Amman and for taking the time to send us your valuable comments. It’s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We hope to have the opportunity in the near future to welcome you again at our hotel. Thank you for sharing your experience with us.Best Regards.
by A verified traveler
Posted 19 Aug 2024
They broke my bag, and they didn't admit it.
by A verified traveler
Posted 29 Jul 2024
My stay there was excellent as usual.
Comment from Hotel Management
31 Jul 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Mr. Fakhre, We would like to thank you for staying at Le Royal Hotels & Resorts –Amman and for taking the time to send us your valuable comments. It’s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We hope to have the opportunity in the near future to welcome you again at our hotel. Thank you for sharing your experience with us.Best Regards.
by A verified traveler
Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Le Royal Hotels & Resorts –Amman management, Hotel Management
Dear Sir/Madam,We would like to thank you for staying at Le Royal Hotels & Resorts –Amman and for taking the time to send us your valuable comments. It’s always gratifying to receive positive feedback, and your kind comments will be shared with all the staff members, whom I am certain will be encouraged with your remarks. We hope to have the opportunity in the near future to welcome you again at our hotel. Thank you for sharing your experience with us.Best Regards.
