Ratings based on 103 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
This hotel is probably the highest building on a mountaintop city. Staff was excellent, food was good, and views were breathtaking. Parking is avail in moderation. But like a lotnof historic Europe, it is not for the faint of heart. The road is only wide enough for one way traffic and alternates directions with the use of a traffic light. Rooms are completely adequate, but the overall hotel is a little sterile. Everything is concrete and everything is painted white. Not the most cozy, but close to everything including the castle, museum, shopping and dining. Did I mention views?
by A verified traveler
A*
Posted 28 Aug 2024 on HotelsBrilliant stay! Absolutely beautiful location. Would definitely recommend. English is very limited but Google translate works well.
by A verified traveler from San Diego
Posted 9 Jul 2024
This was a great hotel to say in. There was plenty of parking when we went. The breakfast was good and dinning room has great views as well. Staff is friendly and always available to help. The town center is a short 50 meters away and the castle is 20 meteres away.
Very comfortable and clean rooms, we would stay here again for sure when exploring the area.
by A verified traveler
Posted 24 Jun 2024
Fantastic location; great staff
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
21 Jun 2024 by La dirección y departamento comercial, Hotel Management
MUCHAS GRACIAS
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
7 May 2024 by La dirección y departamento comercial, Hotel Management
Estimado Edward,Muchas gracias por su reserva y por sus comentarios.Esperamos seguir viéndola por nuestros hoteles de Tugasa.Un saludo
by A verified traveler
Posted 21 Apr 2024 on Travelocity
Comment from Hotel Management
14 May 2024 by La dirección y departamento comercial, Hotel Management
Thanks Marcel
by A verified traveler
Posted 28 Nov 2023 on Hotels
Amazing hotel located on the hill with fantastic view to the lake. Room was comfortable and we liked cosmetics which are given in hotel. Breakfast was also good. Free parking area is not spacy
by A verified traveler
Nice place to stay!
Posted 20 Sep 2023 on HotelsFantastic location and view! Arriving by car was a little confusing because the primary route was closed. Eventually was found it. The employee at check in was not helpful and only provided partial information. I think he was busy and a bit overwhelmed, because later in the evening his mood was much improved.
Dinner was good with plenty of food. The breakfast was better, with excellent coffee.
by A verified traveler
Posted 21 Feb 2023
