Ratings based on 48 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024 on Hotels
Again we had booked a park view but did not get it. This is the second time we have stayed here
by A verified traveler
Posted 3 Oct 2024 on Hotels
Had booked a park view but did not get one
by A verified traveler
Posted 15 Sep 2024 on Hotels
by A verified traveler
Posted 25 Aug 2022 on Hotels
by A verified traveler
Posted 21 Jul 2022 on Hotels
Disaster.
The hotel was closed, under construction. They even did not pick up their phone.
Paid for taxi and waited behind their closed doors for over an hour. Frustrated, took another taxi to go to another hotel.
by A verified traveler
Bad start - but great overall.
Posted 11 Jul 2022 on HotelsWas advised by property 4 hrs before arrival that due to un-forseen circumstances there would be no bar / restaurant / breakfast facilities available. Though we were offered apologies and the option of a free cancellation we decided to go ahead with the booking. Self check-in was simple, hotel and room were spotless, and bed was very comfortable. Though right in the heart of the bars and restaurants we experienced no noise from outside (park facing room 3). Air Con was OK but did struggle a bit with the exceptionally high 35C temperatures. The owners continued to offer support throughout our stay ,especially when dealing with Hotels.com which at times proved frustrating for both of us. The owners willingness to come to a fair compromise over the lack of facilities was much appreciated and generous.
by A verified traveler
Posted 11 Nov 2021 on Hotels
by A verified traveler
Posted 26 Sep 2021
Friendly and responsive staff. Good quality accomodation in the heart of the action.
by A verified traveler
Posted 24 Sep 2021
Great location, me and my wife really enjoyed the great location close to everything.
Very helpful and efficient Franca and nice and cheerful owner, the only thing it wasn’t great it was the breakfast but in the last day it was better, otherwise I’ll recommend it for anyone for sure.
by A verified traveler
Posted 17 Sep 2021
The Regal Residence is a wonderful property. It is on a main pedestrian road with tons of eating establishments. Even though it was on a lively road, once inside you couldn’t hear any noise. The rooms are well appointed and the whole place is charmingly decorated with a travel theme. The hostess left perfect directions on how to get to the hotel and into our rooms. In the morning there was a generous buffet breakfast. The only downside was we couldn’t get the air conditioner to cool off the room. All in all, we would stay there again and will highly recommend Regal Residence to anyone staying in Zagreb.
