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Palace Hotel

4.0 star property
Art Deco hotel with a fitness center connected to the convention center in Zagreb

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Palace Hotel

Breakfast served
Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Queen)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Queen)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Electric kettle
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Trg J.J. Strossmayera 10, Zagreb, 10000

What's nearby

  • Ban Jelacic Square - 7 min walk
  • Zagreb Cathedral - 10 min walk
  • Croatian National Theatre - 11 min walk
  • Museum of Broken Relationships - 13 min walk
  • Zagreb City Museum - 17 min walk

Getting around

  • Zagreb Central Station - 6 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Time Restaurant & Bar - ‬5 min walk
  • ‪The Beertija - ‬4 min walk
  • ‪Heritage Croatian Food - ‬4 min walk
  • ‪Taste Of India - ‬4 min walk
  • ‪Gostionica Purger - ‬3 min walk

About this property

Palace Hotel

Upscale hotel located in Donji Grad
Consider a stay at Palace Hotel and take advantage of a terrace, an art gallery on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and express check-out
  • Express check-in, a computer station, and smoke-free premises
  • A front-desk safe, meeting rooms, and free newspapers
Room features
All 122 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Free toiletries and hair dryers
  • 60-cm LED TVs with cable channels
  • Daily housekeeping and desks

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Extended parking on site (EUR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 120 for adults and EUR 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 60-cm LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 19 2022 to March 1 2023 (dates subject to change).
This property will be closed from December 9 2021 to March 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 160 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Frequently asked questions

Is Palace Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 160 per pet, per night. Service animals are exempt from fees.

How much is parking at Palace Hotel?

Extended parking is available for EUR 150 per day. Limited spots are available.

What time is check-in at Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Palace Hotel?

Check-out is at noon. Late check-out is available for EUR 400 (subject to availability).

Does Palace Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 200 per vehicle applies.

Where is Palace Hotel located?

Located in Donji Grad, this hotel is steps from Strossmayer Square, Zrinjevac, and Strossmayer Gallery of Old Masters. Croatian Academy of Sciences and Arts and Art Pavilion are just steps away. Zagreb Central Station is 6 minutes by foot and Zagreb (ZGC-Zagreb Central Train Station) is 6 minutes.

Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 999 reviews" "
Rating 8 - Good. 370 out of 999 reviews" "
Rating 6 - Okay. 62 out of 999 reviews" "
Rating 4 - Poor. 13 out of 999 reviews" "
Rating 2 - Terrible. 7 out of 999 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Borco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace
I have been guest in Zagreb Palace Hotel for many times and always happy to be there. You are in a true hotel and feel the luxury to be treated as a guest. Art Nouveau architecture, famous restaurant, wonderful breakfast, very polite personnel,smooth check in/out, calm, pleasant sleep. So, work from and rest in a real Palace in Zagreb
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
One night stay, every thing was up to parr
Stayed 1 night in Jan 2020

6/10 Okay

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Colin, Bury St Edmunds, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good-sized room and very comfortable bed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location being close enough to walk to sights but in a quiet and beautiful place. Loved the old world charm of the hotel without it compromising modern day comforts.
Stayed 1 night in Jan 2020

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location, helpful reception, comfortable rooms.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful, right in the middle of the city and close to all attraction in zagreb.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In a perfect location for exploring the city centre and Xmas markets. Very nice decor, staff knowledgeable and helpful. Good selection for breakfast. Disappointed that the hotel bar closed at 11pm
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like historic, well maintained hotels. The staff was very helpful. I frequently work in Zagreb and this is where I stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Katarina J was incredibly helpful in advising us on our last minute trip to Plitvice national park. She was so warm and nice and thorough to help us plan everything perfectly. Made all the difference! Hotel rooms were quite nice w high ceilings, robes, comfortable bed and pillows. Solid breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been emotionally touched by this place and I loved everything about it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main square and very helpful front desk staff.
Stayed 3 nights in Nov 2019

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Breakfast was varied and excellent.
Stayed 5 nights in Nov 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel close to the Heart of Zagreb
We only stayed one night but wished we could have stayed more. The Palace Hotel is a beautifully preserved historic building with charm and a feeling of class. The staff were excellent, obliging and helpful. The room was spacious, clean and comfortable. The bathroom was a good size and a real bonus to have a bath. The wifi was good and the breakfast excellent. The Palace Hotel is within walking distance of the centre of the old square which has a great feel to it and is well worth spending some hours wandering around it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, Great breakfast, Equipement pleasant, just didn't like the late check in we used to wait
Stayed 2 nights in Oct 2019