Ratings based on 19 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Aug 2024
Very nice and helpful staff. Property is spacious, modern, and in a great location on the slope of Etna.
by A verified traveler
Posted 26 Jul 2024
Good value
by A verified traveler from Langley
Posted 27 Sep 2023
Very clean and big rooms.
Staff excellent, especially Dario.
Gave tips on Mount Etnea, directions , time Togo etc. he was very helpful.
Recommended
for Everyoneby A verified traveler
Good value
Posted 16 Nov 2012
Location: Very near Etna not much locally
Great room very clean, only a pity there was not coffee/tea available in the room
by A verified traveler
Posted 19 Aug 2024
Leider wird der Saunabereich um 19:00 Uhr schon geschlossen, das finde ich für ein Hotel in dieser Kategorie nicht richtig und leider kein Wasserkocher auf dem Zimmer aber ansonsten alles perfekt
by A verified traveler
Posted 5 Jul 2024
Gentilezza
by A verified traveler
Posted 19 May 2024 on Ebookers
Hôtel calme, propre, belle chambre, l’accueil sympathique, ils nous ont bien aidé pour les visites a faire.. Par contre le petit déjeuner ca vaut a peine un 3 étoiles.. Très pauvre.. dommage
by A verified traveler
Posted 3 Oct 2023 on Hotels
Jeg vil ikke ligefrem kalde det et femstjernet, nok nærmere et tostjernet. Wifi kunne ikke nå vores værelse, værelset var slidt og hotellet virkede nærmest lukket. Der var ingen vand på vores værelse, og i stedet for at give os et nyt, måtte vi i stedet vente på, at det blev fikset. Det eneste positive der er at sige er, at fra hotellet tager den en halv time i bil til Etna.
by A verified traveler
Posted 17 Oct 2022
La struttura è ben curata e le stanze sono comode e pulite. Grande pregio della struttura è dato dal receptionist che con la sua grande disponibilità e cordialità ci ha accolto, consigliato e supportato . Gentilissimo. Buona anche la colazione. Torneremo sicuramente
by A verified traveler
Posted 25 Jul 2022 on Hotels
Comment from Hotel Management
2 Aug 2022 by ESPERIA PALACE HOTEL, Hotel Management
THANK YOU VERY MUCH FOR YOU REVIEW
