Ratings based on 860 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 5 Sep 2024 on Hotels
Comment from Hotel Management
9 Sep 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
A nombre de todos nuestros colaboradores, ¡Gracias! Por elegirnos como su opción de hospedaje y por sus valiosos comentarios ¡Esperamos vuelva pronto!
by A verified traveler
Posted 21 Aug 2024
Property nice and clean, personnel was very nice.
Comment from Hotel Management
22 Aug 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Gracias por tomarse el tiempo para contarnos su experiencia mientras se hospeda con nosotros, espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona.Atentamente HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS
by A verified traveler
Always on my list
Posted 12 Aug 2024 on HotelsStaff is very nice and accommodating. Breakfast dependable and variety for something quick and tasty..
Comment from Hotel Management
12 Aug 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Gracias por tomarse el tiempo para contarnos su experiencia mientras se hospeda con nosotros, brindar el más alto nivel de hospitalidad es nuestra prioridad número uno.Espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona.Atentamente HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS
by A verified traveler
Posted 20 Jul 2024
Very clean
Comment from Hotel Management
22 Jul 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Thanks for staying here! Your opinion is very important for us!
by A verified traveler
Posted 20 Jul 2024
StarBucks the next door.
Comment from Hotel Management
22 Jul 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Thanks for staying here! Your opinion is very important for us!
by A verified traveler from Las Vegas
Posted 26 Jun 2024
The reason why I booked this particular location is because they said they spoken English, but that was not accurate. They don’t speak English. There was one girl that works one of the three days that I was there that spoke some English, but then she just made excuses for everything and didn’t actually help me rent a car or do anything else so I wouldn’t recommend this hotel unless you’re going to the convention center, and you speak Spanish.
Comment from Hotel Management
18 Oct 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Dear Mrs. GeorgetteThank you for taking the time to tell us about your experience while staying with us. Your experience with the hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for not meeting your expectations.I have shared your feedback with contributors to ensure that the necessary guidelines are implemented and reviewed to prevent this from happening in the future. Once again we thank you for staying with us.
by A verified traveler
Posted 23 May 2024 on Orbitz
N/A
Comment from Hotel Management
28 May 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 20 May 2024 on Hotels
Comment from Hotel Management
28 May 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 29 Apr 2024
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Comment from Hotel Management
2 May 2024 by HOTEL CITY EXPRESS BY MARRIOTT ZACATECAS, Hotel Management
Muchas gracias por haberse hospedado en CIty Express by Marriott Zacatecas Srta AnaEsperamos vuelva pronto!
