Ratings based on 314 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jul 2022 on Orbitz
The hotel charged me in dollars with a terrible exchange rate, rather than pesos, which violated the Orbitz terms and is also illegal in Mexico. In addition, they charged me for breakfast even though it was supposed to be free and didn't tell me until I was checking out. Finally, the wifi terrible -- forget about trying to work remotely.
Comment from Hotel Management
15 Jul 2022 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse aquí!
Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 8 Jul 2022 on Hotels
Comment from Hotel Management
14 Jul 2022 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarte aquí!
Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 18 Apr 2022
Muy bonitas las instalaciones y una excelente ubicación.
Comment from Hotel Management
18 Apr 2022 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarte aquí!
Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 1 Jan 2022 on Hotels
Will if you dont walk well.mmm.lot of up and down. It was great.and cold..
Comment from Hotel Management
4 Jan 2022 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarte aquí!
Tu opinión es muy importante para nosotros.
by A verified traveler
Clean, comfortable great location
Posted 16 Dec 2021 on HotelsModern, clean and comfortable. Great WiFi and only five minutes or so from the cathedral. Continental breakfast was OK with option to pay extra for hot dishes. Friendly staff. I'd defintely stay here again.
Comment from Hotel Management
17 Dec 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarte aquí!
Tu opinión es muy importante para nosotros.
by A verified traveler
Posted 16 Oct 2021
Excellent LOCATION!!!! 5 OR 10 minute walk to museums, restaurants and other attractions, I was impressed with the charm of the Hotel, wasn't expecting that quality of a HOTEL ROOM FOR THE PRICE,,,,, next time I'm in Zacatecas I will go back to Casa Torres Hotel 10 stars
Comment from Hotel Management
18 Oct 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse con nosotros!
Su opinión es muy importante para siempre mejorar.
by A verified traveler
Buena ubicación, buen servicio | Demasiado ruidoso
Posted 30 Aug 2021 on HotelsEl hotel está muy bien ubicado, pero las habitaciones están muy juntas y las paredes muy delgadas. El hotel no es cuidadoso con que los huéspedes respeten los horarios de evitar ruidos lo cual se traduce en una estadía muy incómoda.
Comment from Hotel Management
31 Aug 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse con nosotros!
Su opinión es muy importante para siempre mejorar.
by A verified traveler
Posted 21 Aug 2021 on Hotels
Our stay was amazing
Comment from Hotel Management
23 Aug 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse con nosotros!
Su opinión es muy importante para siempre mejorar.
by A verified traveler
Great experience
Posted 27 Jul 2021 on HotelsGonzalo the front desk gentleman was very courteous and attentive help bring my luggage from across the street parking lot. Hotel very clean, great location, bed very comfortable. You will surprise when you get to your room very modern, you would never imagine from looking it from the outside. Highly recommend
Comment from Hotel Management
27 Jul 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse con nosotros! Nos encanta que haya tenido una buena estancia.
Su opinión es muy importante para siempre mejorar
by A verified traveler
Posted 11 Jun 2021
what i like about hotel casa torres the employees were so friendly and its closed to everything
Comment from Hotel Management
11 Jun 2021 by JULIA SERRANO ACEVEDO, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para siempre mejorar.
