Ratings based on 186 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Very clean and neat
by A verified traveler from Northridge
Posted 20 Oct 2024
Great sale choices for dinner. Also they have all you can drink beer during evening at lobby.
by A verified traveler
Posted 29 Jul 2024
The hotel was delightful. The only issue we had was that the walls are very thin and cleaning started at 7:00 am. Way too early for those trying to have a lie in. However, overall a delightful stay in a traditional Japanese Ryokan.
by A verified traveler
Posted 22 Jul 2024
It was most relaxing place since I came to Japan in mid June. I love the tatami floors everywhere even the stairs. The shower and tub room is ceader with wooden tub, very relaxing. The breakfast were amazing. If the traveler is looking for Japanese inn, this is the place.
by A verified traveler
Posted 20 May 2024
by A verified traveler
Posted 3 Apr 2024
We enjoyed our stay here. The room was very clean and comfortable. However, do note that the bath tax is not included in the booking fee and it's a compulsory payment at the property.
by A verified traveler
Posted 27 Mar 2024
Onsen and traditional breakfast are excellent. Special experience. No English, but a smile goes a long way.
by A verified traveler
Great stay!
Posted 21 Feb 2024 on HotelsOne of the best onsen hotel that I have stayed. Excellent ambience and friendly staff.
by A verified traveler
Posted 17 Dec 2023
by A verified traveler
Posted 3 Sep 2023
The service is fabulous, the property is in great condition and both kaiseki dinner and breakfast were delicious and well thought out. Within walking distance from Yuzawa Station.
