Ratings based on 161 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Overall enjoyed our stay but there were a few small things that could have made our stay more fulfilling.
The entire place is made kids friendly which was really touching and is a welcome attitude given we are a family with 2 kids. The breakfast spread was quite good but had very limited vegetarian options - again the kids section there was really awesome!
Rooms were quite clean but a bit smaller than anticipated, the toilet exhaust was a bit low or not working which made it a bit awkward. Loved the dedicated kids play area, gachapon area, vending machines, coin laundry, pool was paid, onsens were excellent and the halloween themed setup was cute.
We were really relieved with the dedicated Lawson combini in their lobby!!! How cool is that :)
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 3 Aug 2023
by A verified traveler
Posted 12 Apr 2023
Value for money, big room suit for family,
by A verified traveler
Posted 21 Feb 2023
by A verified traveler
Family ski trip to Yuzawa
Posted 25 Jan 2020 on HotelsJapanese, family focused hotel in Yuzawa snow region. They offer both Western and traditional Japanese type rooms. We had buffet breakfast and dinner included and they provided a great choice of both Western and Japanese food.
Staff very friendly and helpful. There was a free bus shuttle from the train to the hotel and also free bus shuttle to other snow resorts in the area. We skied at Gala and this was fabulous.
by A verified traveler
Everything is good
Posted 25 Dec 2019 on HotelsThey have a shuttle bus service for a 20min ride to Hotel. The bus runs every hour. Service is good, food is good, no complaints.
Well the room is on the small side, this is Japan style.
Comment from Hotel Management
9 Mar 2020 by Angel Grandia, Hotel Management
Thank you for staying at Angel Grandia Echigo Nakazato this time.
I am very pleased to receive the highest rating for this stay.
We would also like to thank our hotel services for their praise.
This is the room type we stayed at this time, but it is a room type that can accommodate up to 5 people.
Due to the futon spread, you may feel a little too small depending on the number of guests staying.
The room rate will be higher than the room for 5 people,
As it is also possible to reserve a room type of 72 ㎡ type with a living room with a capacity of 8 people,
We hope you will consider it for your next stay.
We look forward to your next visit.
by A verified traveler
Great place to stay for Fuji Rock Festival
Posted 31 Jul 2019 on HotelsGreat convenient location for Fuji Rock Festival because of shuttle bus with early and extended hours, beautiful area with many kids activities, convenience store, restaurants, and onsen among other features...
Comment from Hotel Management
9 Mar 2020 by Angel Grandia, Hotel Management
Thank you for staying at Angel Grandia this time.
During the Fuji Rock period, we usually extend the shuttle bus until 22:00 until 26:00.
Please be assured that you can use the large public bath without any problems even if your arrival is delayed.
Did you enjoy the breakfast buffet of about 60 kinds that we are proud of?
We offer menus focusing on local and Niigata ingredients, so we hope you will enjoy your next stay.
We look forward to your next visit.
by A verified traveler
Posted 31 Jul 2019
Good hotel for Fuji Rock
Comment from Hotel Management
9 Mar 2020 by Angel Grandia, Hotel Management
Thank you for staying at Angel Grandia this time.
Did you enjoy Fuji Rock in 2019,
Although it was unfortunate that it was held in the rain, it seems that there were 130,000 visitors this year.
We hope that you can relax your tired body at our hotel.
We look forward to your next visit.
by A verified traveler
Posted 21 May 2019 on Hotels
Comment from Hotel Management
1 Aug 2019 by エンゼルグランディア越後中里, Hotel Management
この度はエンゼルグランディア越後中里にご宿泊を頂き誠にありがとうございます。 今回のご宿泊はいかがでしたでしょうか？ またのご来館を心よりお待ち申し上げております。
