Ratings based on 10 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
3 Oct 2024 by Ali Alwakil, Hotel Management
Dear Ayman,Thank you for your kind words about your stay at Zad El Mosafer Guest House. We’re thrilled to hear that you had such a wonderful experience.Your positive feedback means a lot to us. We're committed to providing exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to have the pleasure of welcoming you back in the future. Sincerely, Ali Alwakil Hotel Manager Zad El Mosafer Guest House
by A verified traveler from Church Hill
Posted 29 Dec 2023
It has a nice garden area to eat
by A verified traveler
Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
3 Sep 2023 by Ali, Hotel Management
والله احنا اتبسطنا بوجودكم ونتمني لكم رحلة سعيدة داخل مصر وحياة هادئة وسعيدة
by A verified traveler
Posted 3 Jul 2023
The hotel is quite and has an oriental style (countryside). The hotel's staff are very hospitable, friendly and cooperative. Restaurant"s prices are reasonable and food is quite ok. Prices of the activities hosted by the hotel are good and reliable.. I recommend visiting Zad Elmosafer hotel.
Comment from Hotel Management
3 Oct 2024 by Ali Alwakil, Hotel Management
Dear Guest,Thank you for your kind words about your stay at Zad El Mosafer Guest House. We’re thrilled to hear that you had such a wonderful experience.Your positive feedback means a lot to us. We're committed to providing exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to have the pleasure of welcoming you back in the future. Sincerely, Ali Alwakil Hotel Manager Zad El Mosafer Guest House
by A verified traveler
Posted 14 Jun 2023
Charming architecture and decor; friendly and helpful staff; lovely gardens; and some nice attractions in the area. This is a rare Egyptian hotel with real character.
Comment from Hotel Management
14 Jun 2023 by Ali Alwakeal, Hotel Management
We appreciate this thanks a lot wish you a nice trip around Egypt and we hope to see you here again
by A verified traveler
Posted 8 May 2022
Comment from Hotel Management
3 Oct 2024 by Ali Alwakil, Hotel Management
Dear Dalal,Thank you for your kind words about your stay at Zad El Mosafer Guest House. We’re thrilled to hear that you had such a wonderful experience.Your positive feedback means a lot to us. We're committed to providing exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to have the pleasure of welcoming you back in the future. Sincerely, Ali Alwakil Hotel Manager Zad El Mosafer Guest House
by A verified traveler
Posted 27 Mar 2022 on Hotels
Comment from Hotel Management
3 Oct 2024 by Ali Alwakil, Hotel Management
Dear Sandra,Thank you for your kind words about your stay at Zad El Mosafer Guest House. We’re thrilled to hear that you had such a wonderful experience.Your positive feedback means a lot to us. We're committed to providing exceptional service to all our guests, and it's rewarding to know that we met your expectations.We hope to have the pleasure of welcoming you back in the future. Sincerely, Ali Alwakil Hotel Manager Zad El Mosafer Guest House
by A verified traveler from Paris
Not worth going
Posted 21 Aug 2016It is lost in the middle of nowhere, totally isolated and there was absolutely no other tourists
The landscape is rather ordinary
I do not recommend it, and specially if one does not have a car
by A verified traveler
Chaos
Posted 12 Nov 2019 on HotelsMusste die Übernachtung doppelt bezahlen - per Webseite und dann noch einmal bar. Auf Reklamation kommt keine Antwort von dem Hotel und daher wird mir durch hotels.com vorab abgebuchte Betrag nicht zurückerstattet.
Während meines Aufenthaltes fanden Arbeiten im Hotel statt (morgens lauter Lärm im Zimmer als auch beim Frühstücken). Beide Zimmer, die mir zugewiesen wurden, hatten Wasserleitungsprobleme, d.h. Überschwemmung sowohl im ersten als auch im zweiten Ersatzzimmer). Das Essen war sehr gut und die Ausstattung des Hotels würde auch gut sein, wenn alles ordunungsgemäss funktionieren würde. Ausser dem Hotelmanager, den ich nicht vor Ort gesehen habe, spricht niemand richtig English, daher Verständigung mit dem Personal vor Ort nur mit Zeichensprache möglich.
Comment from Hotel Management
3 Oct 2024 by Ali Alwakil, Hotel Management
Sehr geehrter Elena,vielen Dank für Ihre offene Rückmeldung. Ihre Erfahrungen sind für uns äußerst wertvoll, da sie uns helfen, unseren Service kontinuierlich zu verbessern.Wir bedauern zu hören, dass Ihr Aufenthalt von einigen Problemen überschattet wurde. Insbesondere die doppelte Zahlung, die Bauarbeiten und die technischen Schwierigkeiten in den Zimmern sind für uns inakzeptabel.Wir haben Ihre Kritikpunkte an unsere zuständigen Abteilungen weitergeleitet und werden alle notwendigen Maßnahmen ergreifen, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden.Als Entschädigung für die entstandenen Unannehmlichkeiten möchten wir Ihnen gerne einen Gutschein für einen zukünftigen Aufenthalt anbieten.Wir hoffen, dass Sie uns eine weitere Chance geben, Ihnen einen angenehmen Aufenthalt zu bieten.Mit freundlichen Grüßen,
by A verified traveler
Posted 21 Aug 2018 on Hotels
