Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
I have stayed here numerous times, and I would like to commend two employees who deserve a 10 star for their customer service! Nancy and Jennifer are two amazing, caring and totally customer focused when it comes to anyone who stays here! Amazing employees who deserved to be recognized for their dedication! The property really needs to be cleaned up! Trash barrels overflowing, grass clippings all over and having to ask to get the trash emptied is not the customers responsibility! You need to bring back the breakfast at the bar across the street if you want all the loyal customers who have stayed here for years to return! I have seen a decline in the regulars who I have stayed with for a long time! Bring it back and your rooms will fill up!! I stay here 4-5 times a year 3-4 days at a time and what brought me here was the nice breakfast and friendly staff! If you want business, then you need to look at the old owners' ways that kept loyal customers coming back. She always had a pretty full house with the perks, staff and better groundskeeping! I recommended numerous friends to stay here because of the nice breakfast that was offered! Now that you have discontinued it, I may go elsewhere since I can get a better continental breakfast down the street at a cleaner place! I am just one of many loyal customers that is upset about the changes that have been made. Spend a buck make more bucks!
by A verified traveler
Posted 24 Nov 2024
Nice place and staff as well
by A verified traveler from Edinburgh
Posted 24 Nov 2024
Staff were informative and helpful. Allocated a different room further from the road when requested
by A verified traveler from Phoenix
Posted 22 Nov 2024
The front desk check in clerk was so very kind. I had arrived around 9pm and never been to Yuma before. She made check I super smooth and even offered me coffee which is exactly what I needed after a long drive. I will be staying at this property every time I am in town!
by A verified traveler from Idaho falls
Posted 20 Nov 2024
Close to downtown Yuma
by A verified traveler
Posted 17 Nov 2024
I love this place due to is historic ambiance.
My room was clean and the bed comfortable, wi-fi was fast and easy to access.
Show water pressure was not great but, not a huge issue for me. It was a classic sunken tile shower.
The downside was the chair and table outside my room, there was an ashtray on the table full of butts & ashes. Also, a big spill stain of "something" just at the entrance of the door to my room, I tried not to look at it.
Lastly, my neighbors had people knocking on their door well after 10 PM, for a minute I thought it might be my door it was so loud. I could hear them talking in and outside of the room for a few minutes. Fortunately it didn't last too long.
I've stayed here in the past and would stay again because of the value, the rooms are clean and comfortbale and the location is good dpending upon where and what you're doing in Yuma.
Comment from Hotel Management
20 Nov 2024 by Lisa , Hotel Management
Hey, Mike! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Lisa
by A verified traveler
Posted 12 Nov 2024
Have stayed at the Coronado several times in the past. Try to keep my dollars local. But the hotel maintenance gets worse every year. DIRTY parking area and dirty room in general.
Comment from Hotel Management
20 Nov 2024 by Lisa, Hotel Management
Hi, James! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
by A verified traveler from Portland Oregon
Posted 11 Nov 2024
Close to shopping
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Pleased to hear your kind words of appreciation, Tae! We will try our best to never fail in amazing you every time. Regards, Lisa
by A verified traveler from Nine Mile Falls
Posted 9 Nov 2024
New owners. They do not contract with restaurants anymore (shame, it was a nice perk) Pretty run down & prices went up based on how many adults in room??? I had 2 queen beds but when i called, i mention my brother was now coming then I was charged $160 more.
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Something like this should not have happened, Kathey! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Lisa, Hotel Management
Hey, Janelle! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Lisa
