Ratings based on 977 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Checkin was smooth. Staff was friendly. Very good wifi. Front desk representative was diligent professional and helpful.
Comment from Hotel Management
19 Nov 2024 by Omar A, Hotel Management
Dear Albert,Thank you for taking the time to share your positive experience with us. We are delighted to hear that your check-in process was smooth and that our staff provided you with friendly service.We strive to ensure our guests have access to reliable amenities, and we are pleased that you found our Wi-Fi satisfactory during your stay. It is also wonderful to know that our front desk representative was able to assist you diligently and professionally.Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Warm regards,Omar A
by A verified traveler
Posted 18 Nov 2024
The staff were very good.
The bathroom needed some repair attention.
Comment from Hotel Management
19 Nov 2024 by Omar A, Hotel Management
Dear Dale,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be very good; they strive to provide excellent service and create a welcoming environment for all our guests.We also appreciate your feedback regarding the bathroom repairs. Please rest assured that we take such concerns seriously, and we will address this matter promptly to ensure that our facilities meet the high standards we aim to uphold.Your insights are invaluable in helping us improve, and we hope to welcome you back soon for an even better experience.Best regards,Omar A
by A verified traveler
Posted 14 Nov 2024
Only complaint , the breakfast was very sparse with no real options. No milk for cereal , choice of cereal , waffle or cereal bars .
Comment from Hotel Management
15 Nov 2024 by Harry G, Hotel Management
Dear Frank,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the disappointment you experienced with our breakfast offerings.We strive to provide a satisfying start to each day, and it is clear that we fell short in this instance. Your comments about the limited options, particularly regarding the absence of milk for cereal and a broader selection of items, are invaluable as we continuously seek ways to enhance our guest experience.Please rest assured that we will review our breakfast menu and make necessary adjustments based on your input. We appreciate your insights, as they help us improve our services.Thank you once again for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable experience.Warm regards,Omar AFront Desk
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Harry G, Hotel Management
Frank, thank you so much for staying with us! We look forward to seeing you again soon.
by A verified traveler
Posted 10 Nov 2024
Staff was nice!
Comment from Hotel Management
12 Nov 2024 by Keyla F., Hotel Management
Dear Dresana,Thank you for taking the time to share your feedback regarding your recent experience with our staff. We are delighted to hear that you found them to be nice and accommodating.Your positive remarks serve as a great motivation for our team, and we will continue striving to provide exceptional service. Should you have any further comments or suggestions, please do not hesitate to reach out.Thank you once again for your kind words.
by A verified traveler
Posted 9 Nov 2024
Nice clean place good staff, but Walls thin can hear people
Comment from Hotel Management
12 Nov 2024 by Keyla F., Hotel Management
Dear Mark,Thank you for taking the time to share your feedback regarding your recent experience at our establishment. We are pleased to hear that you found our facility clean and our staff attentive.We also appreciate your comments about the noise levels due to thin walls. Please rest assured that we take such concerns seriously, as guest comfort is a top priority for us. We will certainly look into potential solutions to enhance sound insulation in our rooms.Your insights are invaluable in helping us improve our services, and we hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 5 Nov 2024
Pool was filthy. Would be great plce to stay otherwise
Comment from Hotel Management
7 Nov 2024 by Omar A, Hotel Management
Dear Peter,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the condition of the pool during your visit, as we strive to maintain high standards of cleanliness and comfort for all our guests.We appreciate your acknowledgment that our property has great potential, and we are committed to addressing this issue promptly. Your comments will be shared with our management team to ensure that appropriate measures are taken to enhance our facilities.We hope you will consider staying with us again in the future, allowing us an opportunity to provide you with a more enjoyable experience.Warm regards,Omar AManagement
by A verified traveler
Posted 5 Nov 2024
It was nice, clean, quiet, and we enjoyed our stay. The staff was very helpful and friendly, the room service, fresh towels was excellent!
Comment from Hotel Management
5 Nov 2024 by Keyla F., Hotel Management
Dear Lisa,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our facilities to be nice, clean, and quiet.It is particularly gratifying to know that our staff made a positive impression on you with their helpfulness and friendliness. We strive to provide excellent service, and your kind words about our room service and fresh towels are greatly appreciated.We look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Nov 2024
Price was great and the staff was amazing
Comment from Hotel Management
5 Nov 2024 by Keyla F., Hotel Management
Dear Michael,Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our pricing satisfactory and that our staff met your expectations.Your kind words serve as a great motivation for our team, and we strive to maintain high standards of service. Should you have any further comments or suggestions, please do not hesitate to reach out.We look forward to welcoming you back soon.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Harry G, Hotel Management
Fernanda, thank you so much for staying with us! We hope to see you again soon.
