Ratings based on 872 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
We couldn’t sleep the people across the hall were so loud, no answer at the front desk. We went home and didn’t stay our second night, the hotel refused to let us change the booking or refund our hotel fee.
by A verified traveler
Posted 25 Nov 2024
I thought it was nice, good staff
Comment from Hotel Management
25 Nov 2024 by Enrique G, Hotel Management
Hi Judy, thank you for being so kind and staying with us. Have a wonderful day!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Enrique G, Hotel Management
Hi Eunice, thank you for your stay and the great review score! Have a wonderful day!
by A verified traveler
Posted 11 Nov 2024
My room not ready and I never requested a handy cap room. Then when ready my room appeared to be not clean with a bad order. Then had to wait for another room and had to wait for another handy cap room which I never requested to come available.
Comment from Hotel Management
15 Nov 2024 by Enrique G, Hotel Management
Hi Jesus, the original resrvation made through Expedia was for an accessible room. I apologize that the room wasn't up to standard.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Enrique G, Hotel Management
Thank you!
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Enrique G, Hotel Management
Thank you Earl!
by A verified traveler
Posted 28 Oct 2024
Confortable rooms, clean, quiet, breakfast area is great
Comment from Hotel Management
29 Oct 2024 by Enrique G, Hotel Management
Thank you for the review. We hope to have you back with us.
by A verified traveler
Posted 16 Oct 2024
Ok stay
Comment from Hotel Management
8 Nov 2024 by Enrique G, Hotel Management
Hi Tania, if you have the chance please call me directly to discuss your stay. Thank you!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Enrique G, Hotel Management
Hi John, thank you for your time with us and the great review score. Hope to have you back with us!
by A verified traveler
Posted 12 Oct 2024
Outdated and nice very clean. Bed mattress terrible
Comment from Hotel Management
8 Nov 2024 by Enrique G, Hotel Management
Thank you for your stay and the review.
