Ratings based on 478 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the wonderful 5/5 rating! We’re thrilled to hear you had a great experience with us. Your feedback is truly appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Nov 2024
I was able to book a room using Expedia and got a discounted rate.
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We’re pleased to hear you enjoyed a great stay with a discounted rate through Expedia. We look forward to providing you with another comfortable and convenient experience on your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
I stay here every time I visit fernadina beach and I love it
Comment from Hotel Management
11 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your loyalty and fantastic review! We’re thrilled to be your preferred choice whenever you visit Fernandina Beach. It’s wonderful to know you enjoy staying with us, and we look forward to welcoming you back each time.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Nov 2024
Good breakfast and friendly staff .
Comment from Hotel Management
3 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're glad to hear you enjoyed our breakfast and found our staff friendly. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
Friendly staff
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you, Jason, for your review! We're glad you found our staff friendly. We strive to provide excellent service and appreciate your feedback. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
The staff was excellent! Great location. Water for showers not very hot. Breakfast not very good.
Comment from Hotel Management
15 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review. We're happy to hear that our staff and location made a positive impact on your stay! We apologize for the issues with the shower temperature and breakfast quality. We’ll work on improving these areas for a better guest experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad you had a positive experience overall. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Oct 2024
It was advertised as on Amelia island and in fact it was twenty eight minutes south of the island. We were on the island and had to back track a half hour. We are heading north and now we have to do the half hour again. I will not use Expedia.com again
Comment from Hotel Management
6 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We apologize for any confusion regarding the location of our hotel and the inconvenience it caused during your travel. Your experience is important to us, and we appreciate your comments, which will help us improve our communication. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
by A verified traveler from Lehigh acres
Posted 1 Oct 2024
Front Desk Guy was awesome
Comment from Hotel Management
2 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We're thrilled to hear that our front desk team made such a positive impression during your stay. Your kind words will be shared with the staff to recognize their great service. We look forward to welcoming you back for another outstanding experience!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review and for rating us 4 out of 5! We're glad you enjoyed your stay and hope to earn that extra star during your next visit.Sincerely, Hotel Manager
