Ratings based on 176 Verified Reviews

4.8 out of 5
71% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2022
5 out of 5
by A verified traveler

Excellent stay in Yufuin

Posted 29 Dec 2019 on Hotels
Excellent for family and couple!
Comment from Hotel Management
5 Jan 2020 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Customer, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. Were you satisfied with your stay in our hotel? We hope you had a fun and made a fantastic memory in our hotel. We will keep working hard to improve our hotel and service to welcome you again. Finally, thank you for spending your precious time to put such a nice review. We really appreciate that. Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler

Posted 10 Nov 2019 on Hotels
Comment from Hotel Management
5 Dec 2019 by 湯布院ホテル森のテラス, Hotel Management
Kousuke　様 　この度は数あるお宿の中から湯布院ホテル森のテラスへご宿泊いただきまして誠にありがとうございます。またこのような高評価をいただきスタッフ一同心より感謝申し上げます。ご滞在中はご不便はありませんでしたでしょうか？今回のご滞在がKousuke様にとって少しでも心に残るようなご滞在となっていれば我共も嬉しいです。Kousuke様からいただいた評価に甘んずることなくますます施設やサービスの向上に努めて参ります。また機会がありましたらご利用いただければと思います。最後に貴重なお時間を割いていただき口コミをいただき心より感謝申し上げます。 　　　　　　　　　湯布院ホテル森のテラス
5 out of 5
by A verified traveler from Nairobi

Posted 24 Oct 2019
The level of guest care was exceptional with the staff and management going out of their way to help us. The food was also wonderful - very Japanese, and sometimes we were not even sure what we were eating, but it was all fantastic
Comment from Hotel Management
3 Nov 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Nick, Thank you for staying at the Yufuin Hotel Morino Terrace for 3 days among so many accommodations around this area. We really appreciate your feedback on our hotel and staff. You really gave us the review(^-^) Could you safely go back to England? We also had a good time while you are here! We hope you didn't have any inconveniences during your stay. We also hope you had the great time and made the unforgettable memory in Japan. We will keep improving our hotel and service. In the future, please come back to see us if you get a chance to come back to this area(^-^)　Fianlly, thank you for spending your precious time to put such a nice review. We all really appreciate that. Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler

Best ever Japan hotel stay.

Posted 22 Oct 2019 on Hotels
Excellent Fusion of Japanese Ryokan and Western style hotel. I live in Japan and stayed in Many Ryokan, but this was my favourite ever stay. An immense, high quality Kaiseki Ryouri ( Japanese ) dinner and breakfast, Large rooms with comfortable beds and easy access to private outdoor Onsen (baths). I never bother with reviews, but this is the exception as it was outstanding.
Comment from Hotel Management
3 Nov 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Ben, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. Wow! We heartily appreciate such a fantastic feedback on our hotel(^-^)! We really hope you and your girlfrend had the great time and unforgettable memory in our hotel and Yufuin. We will keep improving our hotel and service to welcome you again. Please come back to see us sometimes. Finally, thank you for spending your precious time to put such nice review. All of our staff really thank for that(^-^). Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler from Maidenhead

Posted 19 Oct 2019
The people running the hotel are fantastic. Made us really welcome, provided a truly Japanese experience of food and fabulous setting in the woods.
Comment from Hotel Management
3 Nov 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Customers, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. We don't know any ways to express our appreciation to you complimental words. We hope you had the fantastic time in our hotel. We will keep working hard to improve our hotel facilities and servie to welcome you again. Finally, thank you for spending your precious time to put such a nice review. We heartily appreciate that. Sincerely, Yufuin Hotel Morino Terrace
4 out of 5
by A verified traveler

Nice hotel

Posted 26 Sep 2019 on Hotels
Nice hotel. Far from the Station. Service is good. Traditional Japanese breakfast is good.
Comment from Hotel Management
3 Nov 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Linda, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. How was your stay in our hotel. We hope you had the great time and fantastic memory. We will keep doing our best to improve our hotel and service. Please come back to stay if you get a chnace. Finally, thank you for spending your precious time to put the review. we heartily appreciate it. Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler from Vancouver, Canada

Posted 5 May 2019
A great hotel in a quiet natural surroundings 10 minutes drive from Yufuin. Three open-air private onsens on premises available free of charge. Kind and helpful staff.
Comment from Hotel Management
10 May 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear customers, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. How was your stay in our hotel. We hope you enjoyed our hotel very much and made the great memory. We promise to improve our hotel facilities and service, so please come back to see us again. Finally, thank you very much for spending your precious time to put such a nice review. We heartily appreciate that. Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler

The very best hotel in Yufuin

Posted 9 Apr 2019 on Hotels
Simply gonna re-visit Japan to stay this hotel more than just a night. It was that good. pros: -pick up available -location is actually good because they do pick up(call them when you arrived at the Yufuin station. This pick up is a round trip which means you don’t spend your money on taxis unless you go out somewhere during your stay. but time specific.) -it is located in the beautiful nature of Yufuin -one of their staffs is very fluent in English and all of them are so welcoming. -the breakfast will be the best you’ve ever had -relatively cheap. totally worth your money -rooms are beautiful, big, and clean. Everything is prepared. -onsen is nice, clean, and Japanese style. Most importantly, you can choose private onsen. cons: there is no cons. my gf really loved this hotel too 😆
Comment from Hotel Management
10 May 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Customers, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations ain the Yufuin Area. We really appreciate your fantastic feedback on our hotel. We don't know how to express our appreciation to your beautiful feedaback. We heartily want to say thanks to you. Yes! Please come back to see us again if you get a chance to come back to this area. We will keep working hard to improve our service and hotel to welcome you again(^-^). We really hope your stay in our hotel became one of your precious memory though. Finally, thank you very much for spending your precious time to put such a beautiful review. We really appreciate your kindness. Sincerely, Yufuin Hotel Morino Terrace
5 out of 5
by A verified traveler

Posted 6 Mar 2019
A very nice and elegant English style hotel with tradition Japanese Onsen. Staffs are very nice, especially Mr Ken, who speaks English well. Breakfast are marvellous. Free parking available. Will return if go to Yufu again.
Comment from Hotel Management
11 Mar 2019 by Yufuin Hotel Morino Terrace, Hotel Management
Dear Customer, Thank you for staying at our hotel, Yufui Hotel Morino Terrace. We really appreciate your fabulous feedback on our hotel. Thank you for the compliments to our staff and me(^-^). I will practice mu English more! We hope you enjoyed our hotel and made the great memory in our hotel. We promise to improve our hotel and facilities to welcome you again. Please come back to see us again. Finally, thank you very much for spending your precious time to put such a fantastic review. We sincerely appreciate it. Best Regards, Yufuin Hotel Morino Terrace
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