Ratings based on 64 Verified Reviews

4.5 out of 5
4.3 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Jun 2024 on Hotels
The food was good and delicious, But they miss my check in day shuttle service so I have to get the taxi to there
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Clean and very big room, well designed. We love the nice and serene landscape while walking along the walkway from the room to the restaurant. We have booked with half board, the sumptuous dinner might have been well enjoyed by some but the amount were too much for us to stomach. On the last night, I received an alert on earthquake from my phone and felt a slight tremor. Unsure what to do, we went down to lobby to enquire but the only staff manning was unable to speak English and I had to communicate with the phone. Overall, it is a very nice hotel to stay in, though it was quite a distance driving from the airport. It is a short walking distance to Kinrin lake and Yufuin Floral village.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 13 Feb 2024
친절하고 조용하고 음식도 맛있음
3 out of 5
by A verified traveler

Posted 23 Oct 2024
部屋のお風呂に入ったとき外から男性の歌声が聞こえきました。怖かったです。 また、部屋の中に虫がいました。
5 out of 5
by A verified traveler

Posted 20 Oct 2024
一泊二食餐飲很棒 泡湯環境也很佳
5 out of 5
by A verified traveler

Posted 15 Oct 2024
步行去金鱗湖非常方便,附近環境清靜,由車站搭的士去旅館約900日元
5 out of 5
by A verified traveler from Tai Po

This traveler left a rating score only Posted 30 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Sep 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Aug 2024