Ratings based on 85 Verified Reviews

4.6 out of 5
78% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Best hotel in Yufuin!

Posted 11 Dec 2022 on Hotels
I usually don't write reviews unless it's extremely good or extremely bad. This hotel definitely deserves 10/10. The service and location are impeccable. And, the view was breathtaking, especially the famous morning lake views. I only needed to open my window, and the views were so amazing! Definitely recommend it!!!!
4 out of 5
by A verified traveler

Good lake view!

Posted 12 Feb 2020 on Hotels
Everything facing the lake including western breakfast and dinner, hot spring, and the room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 May 2019 on Hotels
5 out of 5
by A verified traveler from Hong Kong

Posted 20 Apr 2019
Staff are nice. Clean. Will introduce it to my friend.
5 out of 5
by A verified traveler

Posted 27 Jan 2019 on Hotels
Excellent location, great lake view from the room and common area. Hotel room is not very well-equipped, but you can get what you need from the guests' common room, where we enjoyed free tea, coffee and snacks. Although the hotel itself is quite old, the staff tried very best to keep everything in good condition. Staff are all very friendly, and we feel like home here. We will definitely come to stay again.
5 out of 5
by A verified traveler from Japan

Posted 12 Nov 2018
Fantastic location, wonderful staff! We had a comfortable Japanese style room with views of the lake. The dinner and breakfast were delicious and generous. The onsen was nice to enjoy as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very peaceful place for retreat

Posted 10 Jul 2018
As title said, the place near the small lake. Great hospitality from the family. highly recommended
5 out of 5
Recommended
for Personal Event
by A verified traveler

excellent location and service

Posted 24 Mar 2018 on Hotels
Kinrinko is just in front of you. It seems you can touch the lake water. Large space, excellent view and free drink in the lobby here you can chat with your friend or work by your own.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2023 on Hotels