Ratings based on 84 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024 on Hotels
Having staying at Kutsurogi no Yado Nanakawa for the 4th times, each time it pleased us more with the excellent services and the cleanliness of the facilities. Will definitely be coming back on my future trip there.
by A verified traveler
Posted 30 Jun 2023
Very friendly staff
Good meal
Very big and Nice private onsen room. The only downside about the outdoor private onsen was it had a lot of ants and I also saw a worm.
Also they allow you to store your luggage and leave your car in their parking after check out so you can walk around the area afterward :)
by A verified traveler
Perfect stay
Posted 28 Dec 2022 on HotelsEverything is perfect. Though late checkout is not allowed, taking a rest in the warm and cozy waiting area while waiting for our scheduled train/bus is acceptable.
by A verified traveler
Posted 9 Dec 2022 on Hotels
Excellent Kaiseki dinner. Excellent breakfast. Quiet place. Nice Staff.
by A verified traveler
Posted 21 Nov 2022 on Hotels
by A verified traveler
Posted 13 Dec 2019 on Hotels
This is my second stay. Wonderful stay, Great food as always. The only advise is that it would be nice to have English on tv-air-fan remote control.
by A verified traveler
Posted 6 Dec 2019 on Hotels
Great location - walking distance to main shopping street and landmark lake. 4 public indoor-outdoor baths to try. Mansionette room has own indoor-outdoor bath, a spacious sitting room and two bedrooms - one with beds and one with futons. Meal plan is great and authentic Japanese spread. Only downside may be that some rooms are near to coach parking area.
by A verified traveler
Posted 6 Jul 2019 on Hotels
Very nice & friendly staffs! Nice indoor and outdoor onsen, my family enjoyed very much during our stay. Also lots of food for dinner and breakfast (kaiseki).
by A verified traveler from Hong Kong
Posted 14 Apr 2019
This hotel is right in the middle of where you like to be in Yufusin, with restaurants, shops and the lake closeby. The service is absolutely top class Japanese style with every detail thought of and excecuted to perfection. It is very warm and homely. The room (2 floors with 2 private onsen one inside and one out in our own yard) was excellent. There are also 4 public onsens. The food was good with a lot of food to eat. Our kids’ meals also came in a number of courses and while they couldn't quite finish them they ate like adults - the food was good. Overall an excellent experience and it is highly recommended.
by A verified traveler
Posted 9 Jan 2019 on Orbitz
The onsen was very great.
And dinner was very delicious.
