Ratings based on 375 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
My husband and I had an incredible time visiting such a special place as a part of our honeymoon.
The food is the best food we have ever been served at a ryokan. The chef is so incredible at creating unique and innovative kaiseki by bringing in flavors outside of those found in traditional Japanese set dinners. Eating at Bettei Itsuki transformed and redefined what we thought kaiseki could be.
Additionally, the staff here truly go above and beyond to make your stay incredible. We were met with kindness for everything and truly felt taken care of during our stay. Irina was an incredible hostess during our meals, and every member of the staff was so professional.
by A verified traveler from Fremont
Posted 5 Sep 2024
Excellent stay. Beautiful dinner.
by A verified traveler
Posted 23 Jun 2024
Nice location and quiet. Staffs are friendly and helpful. Room needs upgrading to accommodate the requirements.
by A verified traveler
Great service, great food
Posted 12 Jun 2024 on HotelsVery amazing onsen experience. Hope to come back for more
by A verified traveler
Amazing Getaway
Posted 12 Jun 2024 on HotelsFantastic stay at this ryokan! Staff were super professional and extremely helpful. Meals were lovingly prepared and I particularly enjoyed the breakfast. Lush surroundings and crisp air 💚
by A verified traveler
Amazing Getaway
Posted 11 Jun 2024 on HotelsFantastic stay at this ryokan! Staff were professional and extremely helpful. Meals were lovingly prepared and I particularly enjoyed the breakfast. Lush surroundings and crisp air 💚
by A verified traveler
Posted 1 Jun 2024
It was the high light of our vacation! Such a great place with amazing service! So nice!
by A verified traveler
Posted 15 Apr 2024
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 9 Mar 2024
Amazing in room hot spring bath