Ratings based on 79 Verified Reviews

4.4 out of 5
79% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Aug 2023
Meal is tasty but small portion for men. The hotel area is a bit small. And the hotel is quite far from the station.
4 out of 5
by A verified traveler

Posted 7 Jan 2020
hotel staff could not provided correct local buses and train information, in fact it was incorrect.
5 out of 5
by A verified traveler

A gem in Yufuin

Posted 11 Dec 2019 on Hotels
Great onsen experience. Good food, okay service, excellent location.
5 out of 5
by A verified traveler

Posted 27 Nov 2019 on Hotels
Very helpful staff who make efforts to solve my problems.
5 out of 5
by A verified traveler

Posted 19 Oct 2019
Very welcoming. We enjoyed the omen and relaxing atmosphere, in addition the food was excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jan 2019 on Hotels
3 out of 5
by A verified traveler

Open air bath not worth it

Posted 1 Jan 2019 on Hotels
Far from shopping district. We stayed in room with an open air bath. Feel dissappointed with the small "bath tub design" open sir bath as we expected to see a more natural onsen. Otherwise, the room and dinner were both satisfactory
2 out of 5
by A verified traveler

Posted 10 Oct 2024
食物質素不好，晚餐及早餐份量很少，太部分是預製好凍的，我們沒有遲到但到餐室的時候食物已經放在桌上，味道也不太好 温泉方面，水溫不夠高只是暖的 唯一可取是員工態度好
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024 on Hotels
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