Ratings based on 315 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
A suggestion for the hotel to consider: to implement a system for guests to know whether the family bath/onsens are available. Otherwise guests have to keep physically walking to the onsens to check availability. Also the signage to the entrance of the hotel could be clearer (it was a little confusing for a non-Japanese speaking guest) as there seemed to be 2 entrances.
by A verified traveler
Posted 27 Nov 2024
It was a great opportunity to experience Japanese vibes and cuisine. The only issue I had was the cleanliness. The humidifier had terrible mold and the public bath wasn’t clean. It wasn’t even as clean as cheaper business hotels.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Oct 2024 on Hotels
by A verified traveler from Walnut
Posted 7 Oct 2024
What a wonderful hotel for vacation in Yufuin. The hotel room is immaculate and the staff service is superb. I will stay at Baien Garden Resort again when I visit Yufuin area.
by A verified traveler
Posted 6 Oct 2024
The family and public onsens are very aesthetic.
by A verified traveler
Posted 13 May 2024
First time staying with as a family of 3 with a young toddler. Half board included breakfast and dinner which was different for the 2 nights we stayed. Great rooms, clean and spacious. Hotel exterior was also very peaceful and nice. Staff were very friendly and spoke good English. Superb service. Will be back again!
by A verified traveler
Posted 18 Apr 2024
Gorgeous gardens and a massive outdoor bath made this a special stay.
by A verified traveler
Great stay!
Posted 10 Apr 2024 on HotelsWhat a beautiful property. Facilities were very nice and the onsen gave a spectacular view of the mountain. Food provided was delicious and plentiful. Would love to stay again
