Ratings based on 112 Verified Reviews

4.2 out of 5
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Nice property just off the main street, near train station. It is pet friendly with 3 resident cats roaming around the lobby. You get to book 2 sessions at the baths after checked in, the semi open bath on the 2nd level is popular, while the rooftop bath may not be a good idea in cold weather although the view is great. You get free use of the bicycles for your stay. There is no lift so you have to carry your luggages up and down the stairs.
2 out of 5
by A verified traveler

Posted 17 Aug 2024
The hotel gives a lot of restrictions such as onsen requiring booking until free access from 9.40pm to the morning, 2hrs for free use of bicycles, bring your own paper cup (provided in your room, one per day) if you want coffee from coffee machine down stairs, no lift… I booked the hotel 6 months in advance at the price of aud365 per night and found the price dropped to aud122 if I had booked just few days in advance. Not value worth!
5 out of 5
by A verified traveler

Posted 28 Jul 2024
The staff were so nice, and we were pleasantly surprised when we found out 3 cats lived on the property as well!! Roof top Onsen and first floor were both amazing as well.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Quiet rooms with basic cooking facilities. Ability to book private onsen time, with open air options.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Apr 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024 on Hotels