Ratings based on 116 Verified Reviews

4.8 out of 5
79% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2023 on Hotels
5 out of 5
by A verified traveler

Posted 10 Aug 2020 on Hotels
Everything we were hoping for, and more! Love the fact that the bath area and the living area were on different floors. Also, a lovely cabin with a gorgeous view and exceptionally friendly and professional staff. The food was delicious.
5 out of 5
by A verified traveler from Hong Kong

Posted 22 Dec 2019
Nice property with private onsen, nice food, nice environment and nice view, good service and free pick up service.
5 out of 5
by A verified traveler from Hong Kong

Posted 11 May 2019
Comfy villa style hotel staffs are nice and friendly food is authentic
5 out of 5
by A verified traveler from Kuala Lumpur

Posted 24 Apr 2019
Dinner is superb and the owner is friendly. Good environment. Highly recommended!
5 out of 5
by A verified traveler

Great place with great service!!!

Posted 21 Apr 2019 on Hotels
Best service by the owner of the property. The owner was hands on from the check in up to our check out time. I would most definitely recommend this place. One suggestion is to improve on the pillow selection - I had to use the spare comforter as my pillow since the one they provide is a bit too hard but other that everything was superb!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2019 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from New York , NY

Everything perfect for me

Posted 5 Dec 2017
I strongly recommend Yufuin Tsubaki The way they treat customers are truly sweet and delicate from the check - in to the check - out We stayed duplicate villa which has private bath downstairs I put my favorite music on in the bath and opened mountain view wide window