Ratings based on 225 Verified Reviews

4.5 out of 5
77% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 22 Jul 2024
Beautiful place and awesome staff
Comment from Hotel Management
11 Oct 2024 by ペンションゆふいん, Hotel Management
Thank you very much for choosing Pension Yufuin from the many accommodations in Yufuin Onsen. We also appreciate you taking the time to post your review. We hope you had a relaxing stay. In autumn, the leaves change color beautifully and the scenery changes completely. We look forward to seeing you again. Thank you for using our hotel.
5 out of 5
by A verified traveler

Posted 22 Jul 2024
The property is in a beautiful and icon location. The staff is amazing and so kind. They will help you with anything you could possibly need and more. I had such an enjoyable stay I would love to come back sometime in the near future. This place was perfect.
Comment from Hotel Management
11 Oct 2024 by ペンションゆふいん, Hotel Management
Thank you very much for choosing Pension Yufuin from the many accommodations in Yufuin Onsen. We also appreciate you taking the time to post your review. Our hotel is located right in front of a river, surrounded by nature. We hope you had a relaxing stay. In autumn, the leaves change color beautifully and the scenery changes completely. We look forward to seeing you again. Thank you for using our hotel.
5 out of 5
by A verified traveler from Provo

Posted 10 Jun 2024
We loved their hot spring. The person in the pension was very sincere and kind. We really liked to stay her
Comment from Hotel Management
17 Jun 2024 by ペンションゆふいん, Hotel Management
Thank you very much for choosing Pension Yufuin from the many accommodations available in Yufuin Onsen. We also appreciate you taking the time to post your review.Thank you for your kind words.We hope you were able to relax in the hot springs.We look forward to seeing you again. Thank you for using our facility this time.
5 out of 5
by A verified traveler

Posted 18 Mar 2024
The place is easily to find in good location, the staff welcome with hospitality. I’m so impressed. I wish to pay another visit next year. The room is very cozy for everyone of us (3). We enjoyed both indoor and outdoor onsen provided by this property. Excellent
Comment from Hotel Management
1 Apr 2024 by ペンションゆふいん, Hotel Management
Thank you very much for choosing Pension Yufuin from among the many Yufuin hot spring accommodations. Also, thank you for taking the time to post.Thank you very much for your kind words. Thank you for enjoying our hot springs.From early April, the area around our hotel is filled with cherry blossoms and rape blossoms, marking the most beautiful season of the year. looking forward to seeing you coming again. Thank you for using our hotel this time.
5 out of 5
by A verified traveler from HK

Posted 29 Jan 2020
The staff is soooo nice. Nice place for a family to enjoy traditional Japanese style hotel room. A bit far from JR station but not big deal if you’re driving a car like us.
5 out of 5
by A verified traveler

Posted 24 Oct 2019 on Wotif
Very helpful and friendly host - she gave us an umbrella! Great onsen.
4 out of 5
by A verified traveler

Posted 18 Oct 2019
Location is good Staff excellent Loved the out door Onsen Place looks old ........ needs modernisation
5 out of 5
by A verified traveler

Traditional and relaxing

Posted 5 Oct 2019 on Hotels
Traditional accommodation in a quaint town. The staff are super lovely and although they don’t speak much English it didn’t matter. They have their own Onsen, including private ones which are open 24 hours. They have an 11pm curfew however, we arranged to be home later one evening and they waited up to let us in at 1.30am. We had a relaxing couple of nights and enjoyed our stay.
4 out of 5
by A verified traveler

Posted 11 Sep 2019 on Hotels
Great service! Helpful and responsive.
5 out of 5
by A verified traveler

Posted 13 Jul 2019
Very conveniently located staff are nice and helpful. The room is clean and comfortable. It takes 8 minutes walk from the Yufuin station, and near the Main Street ! Nice Onsen too!