Ratings based on 68 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Excellent service and food
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2024
3 out of 5
by A verified traveler

Posted 30 Sep 2024
Below average experience in high price onsen. I booked a room w/private onsen bath but it’s only a tub placed at room balcony. Their outdoor public bath has no views but faces a small elevated yard. Course dinner Food was not too surprise, sitting in open top office cubic divided tables so it was very noisy from tables next to us. Overall I’ll say it feels like a Holiday inn trying raised up to a pricey higher star hotel.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jul 2024
3 out of 5
by A verified traveler

Miss many key aspects of a traditional ryokan

Posted 21 Jun 2024 on Hotels
Lack of many amenities you would expect from a ryokan. The common area is rather small as well. We stayed two nights and the western breakfast they served were completely identical which was disappointing. Public bath is lackluster compared to many ryokan we had stayed.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jun 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 May 2024
Beautiful property with great staff and facilities. Outside of town, which is walkable but there is an infrequent free shuttle.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
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