Ratings based on 20 Verified Reviews

4.0 out of 5
100% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2022 on Hotels
2 out of 5
by A verified traveler from Auckland

Posted 15 Oct 2019
The room was fine for the price, but the problem was the no staff available for check in (or check out) and a stupid check in "application" that doesn't work properly. This needs to be sorted before this can be recommended to anyone.
Comment from Hotel Management
16 Oct 2019 by Etavia湯布院駅前, Hotel Management
Thank you for staying our accommodation this time and we are deeply sorry for making you feel uncomfortable for our service. We will make every effort to never let it happen again. Please accept our apologies.
5 out of 5
by A verified traveler

Posted 2 Jun 2019
Very spacious room with full
Comment from Hotel Management
9 Jul 2019 by Etavia Yufuin Ekimae, Hotel Management
Thank you for your nice review. We are very glad that you liked our property.
5 out of 5
by A verified traveler

Posted 22 Aug 2024
部屋は綺麗でした。 露天風呂も温泉で気持ちよかったです。
4 out of 5
by A verified traveler

Posted 15 Aug 2024
室内はとてもきれいで露天風呂も気持ち良かったです。 周辺には飲食店もたくさんあり便利でした。 駐車場もすぐ隣にあり便利でしたが専用の無料駐車場があると助かるかなと思いました。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Aug 2022
JR久大線駅、バスセンターの目の前、わかりやすく立地は最高。 部屋もとても広々していて清潔、過ごしやすい。チェックインのシステムもよい。
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2022 on Hotels
4 out of 5
by A verified traveler

Posted 27 Jan 2020
有洗衣機及乾衣機!入住過程滿意,要預先做好資料蒐集,無人旅館要年青人入住較合適!建議加設平板電腦,同一時段能多人辦理入住手續!
Comment from Hotel Management
29 Jan 2020 by ETAVIA湯布院駅前, Hotel Management
感谢您的审查。 我会参考它以获得更好的服务。 我们期待您再次使用。