Ratings based on 283 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2024
An excellent experience, all staff are very welcoming and the view is amazing
by A verified traveler from Irvine
Posted 15 Jul 2024
by A verified traveler
Cozy and relaxing stay
Posted 5 Jan 2020 on HotelsEnjoyed our stay very much. Nice food with very thoughtful services
Comment from Hotel Management
7 Jan 2020 by Shin, Hotel Management
Thank you very much
by A verified traveler
Posted 19 Dec 2019 on Hotels
Comment from Hotel Management
19 Dec 2019 by wakabayasi, Hotel Management
Thank you for staying with here in Yufuin. We trust that you were able to relax and spend quality time with your loved ones.
We also thank you for taking your time to evaluate our services and facilities. We hope to be able to serve you once again in the future should the opportunity arise. Until then, we widh you great health and good fortune.
Sincerely,
Yufuin Hanayoshi
by A verified traveler
Posted 30 Nov 2019
Comment from Hotel Management
6 Dec 2019 by Shin, Hotel Management
Thank you very much
by A verified traveler
Superb hotel at Yufuin!
Posted 26 Nov 2019 on HotelsThe hotel was amazing. We enjoyed the onsen and the dinner very much! The staff was polite. The room was spacious and the bed was comfy!
Comment from Hotel Management
27 Nov 2019 by Shin, Hotel Management
Thank you very much
by A verified traveler
Posted 24 Nov 2019 on Hotels
Fantastic stay!
Comment from Hotel Management
25 Nov 2019 by Shin, Hotel Management
Thank you very much
by A verified traveler
Nice private onsen and spacious room
Posted 10 Jul 2019 on HotelsBed was firm, not thick mattress but like tatami. Enjoyed private onsen, spacious room and location not too far from shopping street. Would recommend their Kaiseki dinner and breakfast.
Comment from Hotel Management
18 Jul 2019 by Shin, Hotel Management
Thank you very much
by A verified traveler
Posted 12 Jun 2019
I like the service at the hotel, all very friendly staffs from the reception to the restaurant.
But the food at the restaurant needs improvement.
Comment from Hotel Management
13 Jun 2019 by Shin, Hotel Management
Thank you very much for your information.
by A verified traveler
Posted 1 Jun 2019
Comment from Hotel Management
1 Jun 2019 by Shin, Hotel Management
Thank you very much.
