Ratings based on 623 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Its was supposed to be a hot spring resort with private bathtub...but the whole room smells mold and in fact the tub itself had molds...the window blinds facing the window had a layer of molds. THE ROOM IS DEFINITELY HEALTH HAZARD.
by A verified traveler
Posted 19 Nov 2024
Took an Expedia booking to get our 3rd night when desk said no vacancy.
Check in at 3 but room was not ready until 4.
Listing details mention laundry and cleaning/laundry 4 times but none available on site. Entire village shares 2 coin op machines 2 blocks away on street store front.
On the plus side - deep soak bath in room was wonderful- bed better than most we have had in 2 weeks, generous breakfasts; great base near bus stop and ferry to other side of lake for gondolas up to aboriginal village museum at a huge amusement park, road and trail up Mount Maoli right above hotel provided great views of lake and mountains, tea research station first established by Japan in the ‘30s and birding as well as monkeys. Took high speed to Taichung then express shuttle to lake - taking bus directly back to Taipei in the morning.
by A verified traveler
Posted 18 Oct 2024
Hot Spring spa right in the stay room
Comment from Hotel Management
31 Oct 2024 by Fuli Hot Spring Resort, Hotel Management
Dear William,Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. Your feedback is valuable to us. Our team will work harder and strive to be the best. Wishing you all the best!Sincerely, Fuli Hot Spring Resort
by A verified traveler
Posted 12 Oct 2024
Staff was great! Helped us find our missing backpack on our way out. Very helpful and knowledgable about the area. Loved the mineral bath in the room and room was a lovely size!
Comment from Hotel Management
31 Oct 2024 by Fuli Hot Spring Resort, Hotel Management
Dear Lynn, Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. We are so glad to hear that your stay with us was enjoyable.Your feedback is valuable to us. Our team will work harder and strive to be the best. Wishing you all the best!Sincerely, Fuli Hot Spring Resort
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
31 Oct 2024 by 馥麗溫泉大飯店, Hotel Management
敬愛的Alex貴賓您好: 感謝您對於本飯店的支持與肯定! 期望您再度蒞臨馥麗溫泉大飯店, 享受日月潭的湖光山色與悠閒愜意.敬祝 闔家 順心如意!馥麗溫泉大飯店
by A verified traveler
Posted 1 Oct 2024
Never location and room. Hated that there was no bathroom door.
Comment from Hotel Management
31 Oct 2024 by Fuli Hot Spring Resort, Hotel Management
Dear Randal ,Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. Your feedback will motivate us to work harder and strive to be the best.We greatly appreciate your stay with us and wish you all the best.Sincerely, Fuli Hot Spring Resort
by A verified traveler
Posted 24 Sep 2024
This property needs renovations, and a deep clean.
Comment from Hotel Management
31 Oct 2024 by Fuli Hot Spring Resort, Hotel Management
Dear CESAR,Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. Your feedback will motivate us to work harder and strive to be the best.We greatly appreciate your stay with us and wish you all the best.Sincerely, Fuli Hot Spring Resort
by A verified traveler
Posted 5 Aug 2024
Property was nice, great breakfast however pool and hot tubs had biting ants everywhere and was not enjoyable! Pool challenging to get in and out for people with leg issues.
Comment from Hotel Management
5 Aug 2024 by Fuli Hot Spring Resort, Hotel Management
Dear Ann, thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. Your feedback is valuable to us. We are sorry to hear about the ants issue around the pool area. Because the hotel is surrounded by mountains, we do constantly have Ecolab coming for environmental disinfection service. Hopefully, everything will be fine after the raining season. Once again, we sincerely apologize to any imperfect service during your stay. We will work harder and strive to be the best. Wish you stay well.Sincerely, Fuli Hot Spring Resort
by A verified traveler
Posted 9 May 2024
Staff were extremely friendly, professional, and helpful. Gym yoga mat area needs to be cleaner, was dusty.
Couch at the foot of bed was dirty looking with stains.
Otherwise overall very clean, insuite bath was terrific.
Comment from Hotel Management
13 May 2024 by Fuli Hot Spring Resort, Hotel Management
Dear Michael, Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. We sincerely apologize for the not well cleaned items as you mentioned above. Your feedback will motivate us to work harder and strive to be the best.We greatly appreciate your stay with us and wish you stay well.Sincerely, Fuli Hot Spring Resort
by A verified traveler from Redmond
Posted 20 Apr 2024
Nice breakfast and spa.
Comment from Hotel Management
26 Apr 2024 by Fuli Hot Spring Resort, Hotel Management
Dear Sir or Madam, Thank you so much for sharing your experience about staying at Fuli Hot Spring Resort. Your feedback will motivate us to work harder and strive to be the best.We greatly appreciate your stay with us and wish you stay well.Sincerely, Fuli Hot Spring Resort
