Ratings based on 145 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Oct 2024
The hotel is right in the center of one of the two cruise hubs. It has it own parking. The breakfast is simple but nice. The facility is clean and its staff is helpful.
4 out of 5
by A verified traveler

Posted 20 Feb 2021 on Orbitz
Okay property. Not enough parking spot and not covered.
5 out of 5
by A verified traveler

Posted 4 Mar 2020 on Orbitz
I like garden on the roof with lake view. The resort is pretty new and clean.
Comment from Hotel Management
6 Mar 2020 by 飯店櫃台人員, Hotel Management
Thanks for taking your time to leave the great feedback. We look forward to seeing you again! Have a nice day.
2 out of 5
by A verified traveler

Posted 5 Jan 2019
Staff was not friendly and the most of them were not able to speak English as I have stayed there for 5 days. Also, not value for money.
Comment from Hotel Management
9 Jan 2019 by PR, Hotel Management
Take care
3 out of 5
by A verified traveler

comfortable and clean

Posted 5 Nov 2018 on Hotels
Quite good stay but recommend to change the shower curtain ... too short where water spills on the whole bathroom floor when you take a shower. but over-all hotel is generally comfortable.
Comment from Hotel Management
7 Nov 2018 by Reservation Department , Hotel Management
Thank you for choosing to stay at Cherry Feast Hotel
4 out of 5
by A verified traveler

Posted 27 Oct 2018 on Hotels
Comment from Hotel Management
2 Nov 2018 by cherry, Hotel Management
感謝您選擇櫻宴渡假會館。 敬祝:順心
4 out of 5
by A verified traveler

服务有待加强

Posted 8 Mar 2018 on Hotels
很新 床上用品都很新很干净 早餐还ok 只是吃的人多 但工作人员一直不添加菜 很多次路过但就是不更换新食物 前台工作人员也不热情 跟普遍台湾酒店工作人员差距很大
5 out of 5
by A verified traveler

Fun at Sun Moon Lake

Posted 29 Jan 2018 on Hotels
Good service, great location, standard breakfast fare
Comment from Hotel Management
29 Jan 2018 by 櫻宴渡假會館, Hotel Management
Thank you for your appreciation, I hope next time at your service
3 out of 5
by A verified traveler

A budget hotel

Posted 24 Oct 2017 on Travelocity
The hotel isn't right by the lake but comes with breakfast/parking. There's no view in the room but there's a sky garden for photo opportunities. For a night's stay it's okay for it's price. Overall, I give this hotel a 3-star.
2 out of 5
by Irene

This traveler left a rating score only Posted 25 Apr 2017 on Hotels