Ratings based on 18 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Other
by A verified traveler

Good hotel but no English speaking staff

Posted 29 Oct 2017
Pros: Clean, great pools, large room
Cons: If someone on the staff could speak English, that would be helpful
Location: 20 minutes drive from Sun Moon Lake
The hotel itself is nice, over a large area, With a cold and hot pool, and grounds to walk through. Our family room was big and clean. However, the stairs to get from the parents's bed to the children's loft were uncomfortable and a bit scary to climb down. The staff did their best to help but since none spoke English, we could ask for practically nothing.
2 out of 5
by A verified traveler from Singapore

Disappointing stay at resort

Posted 29 Mar 2017
Pros: Nothing much. Definitely won't go back again.
Cons: Many things. See details above.
Location: Nothing around the area. Fortunately we had a minivan during our trip. Took a 20-30 minute ride to the lake area for dinner and some shopping.
Location was far from the main Sun Moon Lake. Guess it's more of a resort getaway where you stay at the resort to bbq, swim, etc. Kinda more suited for locals for a getaway than for tourists who want to do some sightseeing. Suggest to look for a property on one of the 3 piers at the lake. Duplex unit not recommended. Only 1 toilet. The 6 of us had to take turns using the 1 toilet which was quite time-wasting. Room and corridor had musky/stale smell. Not like a hotel with concierge staff assisting you with luggage and all. No value for money. Seems quite pricey as compared with other properties in and around Taiwan.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2016 on Hotels
4 out of 5
by cheng te

Perfect air

Posted 23 Oct 2017 on Hotels
Good performance
5 out of 5
by Kirin

This traveler left a rating score only Posted 12 Oct 2017 on Hotels
5 out of 5
by Kirin

Posted 20 Aug 2017 on Hotels
相當適合家庭式和大家族的旅遊度假適用 游泳 散步 唱歌烤肉 一應俱全
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

舒適!員工素質待加強

Posted 7 Oct 2016
環境優良,早餐好吃,可以悠閒散步的空間,建議活動可以增加!商店商品選擇太少可增加選擇性!員工素質教育可再加強!
4 out of 5
Recommended
for Everyone
by A verified traveler from T

靠近日月潭的好地方

Posted 6 Aug 2016
放鬆的好地方,泳池很漂亮…晚餐多種選擇及自己烤肉很特別!離日月潭不到五分鐘的路程,很方便!………………