Ratings based on 989 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
First off, lemme just start by saying you get what you pay for, that being said, if you’re not a sure bougie brat you’ll have fun.
We had the jungle themed room and it was great. Can’t wait to come back.
Comment from Hotel Management
2 Jan 2025 by David, Hotel Management
Thank you for staying with Americas Best Value Inn Joshua Tree National Park area hotel. We have different 12 theme rooms. You can try next time other room
by A verified traveler
Posted 26 Dec 2024
The people running the motel were very nice and accommodating. The bathroom had been updated recently and the furniture will be updated in early 2025. I would definitely stay there again.
Comment from Hotel Management
26 Dec 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree National Park area hotel. Yes we already have order the new case goods and will be updated in Mid April. Thank you for sharing your feedback with other travelers.
by A verified traveler
Posted 23 Dec 2024
You get what you pay for.
The sheets were not clean, smells old.
Comment from Hotel Management
24 Dec 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree National Park area hotel. Issue has been brought to the attention of housekeeping staff.All housekeeping staff members are experienced but will look into this and promise you it will not happen again.
by A verified traveler
Posted 21 Dec 2024
Unfortunately, this cool themed, and beautiful garden motel turned into a nightmare stay. I found a bedbug in the bed. I took a few photos, put it in a cup and took it up to the managers office. Mr Patel was very rude and accused me of bringing the bug to scam the motel. He became angry and would not let me switch rooms or refund my stay. I went to another motel and found out the next day he actually charged me an additional $100 on my card. l'm trying to dispute these charges and deep clean all the articles of clothing Į had in the room.
Comment from Hotel Management
21 Dec 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree National Park area hotel. We take very seriously bed bug complaints. Front desk and other guest check the bed pulled the bedding with you found no evidence of bed bug. We have rented that room almost every day. I have rented the room before and after your stay and have no issues of bed bugs. Your reservation was for two nights and you have spent one night and complained about bugs next day around 3 PM. You want to check out at 3 PM as you are done with your work. We have charged the 100 deposit and refunded to your bank after you checked out.
by A verified traveler
Posted 28 Nov 2024
Missing napkins
Comment from Hotel Management
28 Nov 2024 by David, Hotel Management
Thank you for staying at Americas Best Value Inn and SuitesJoshua Tree National Park area hotelHouse keeper might forget to put napkins.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by David, Hotel Management
Thank you for staying at Americas Best Value Inn and Suites Joshua Tree National Park area hotel. We appreciate your time for reviewing us.
by A verified traveler
Posted 22 Nov 2024
Great no-nonsense motel, no real breakfast though (but plenty of diners nearby).
Comment from Hotel Management
23 Nov 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree National Park area hotel. We appreciate your time for sharing your valuable feedback.
by A verified traveler
Posted 20 Nov 2024
Floor in the room not swept or mopped. My white socks turned brown after walking around the room.
Comment from Hotel Management
21 Nov 2024 by David, Hotel Management
Thank you for staying with Americas Best Value inn and Suites Joshua Tee National Park area hotel.Issue has been brought to the attention of house keeping staff and promise you it will not happen again. Thank you for letting us know.
by A verified traveler
Posted 18 Nov 2024
Property was very nice and clean. Owner was really nice and was a pleasant stay.
Comment from Hotel Management
19 Nov 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree national Park area hotel.We appreciate your time for sharing you valuable feedback with other travelers.
by A verified traveler
Posted 16 Nov 2024
I've always loved this motel, as it's convenient and very quiet, even being right next to Hwy 62.
There's some other hotels nearby that make you feel like you're in the middle of the road noise-wise.
The only thing that brought this review down to four stars was that it took the shower a long time to warm up.
Room was clean, bed was comfortable.
Great deal for the price.
Comment from Hotel Management
17 Nov 2024 by David, Hotel Management
Thank you for staying with Americas Best Value Inn and Suites Joshua Tree national Park area hotel. I will look into hot water issue and will adjust temp. Thank you for letting us know and look forward to seeing you again
