Ratings based on 239 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 4 Jan 2021
Great secluded hot spring resort with a very relaxed atmosphere. Everything was great except for the breakfast experience where we had to wait 20 minutes for a seat and didn’t feel relaxed at all. Overall experience was still very positive, nice facilities and great staff, there was even a little fireworks show during our NYE stay.
Comment from Hotel Management
4 Feb 2021 by Kate, Hotel Management
Dear Guest, Thank you for taking the time to share with us your review. We are very glad to hear that you enjoyed our environment and room. Regarding your points about the for the breakfast experience was not so good, we make some training in all staffs of hotel are continuously training to provide our guests the highest quality dinning experience. Sincerely we look forward to serving you again soon, hoping we will create an excellent vacation experience for you. Warm regards
4 out of 5
by A verified traveler

Great new hot spring hotel in the country side

Posted 28 Nov 2020 on Hotels
Love the new hotel. Hot spring facility is new and well maintained. The only downside is poor sound proof. We could literally feel the KTV music vibrating all the way up to the 6th floor. We can also hear clearly people talking in the hallway. The noise didn't bother my family, but might impact light sleepers.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Aug 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2024 on Hotels
5 out of 5
by A verified traveler

很不錯的度假體驗

Posted 11 Jul 2024 on Hotels
房間寬敞舒適,房內溫泉很滿意;唯入池時老人家須小心;房內語音智能服務很有趣。早餐很優
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2024
2 out of 5
by A verified traveler

Posted 29 Jun 2024
火鍋收費有開鍋費又有低銷,收費也不便宜,,但環境跟品質似乎還有待加強
4 out of 5
by A verified traveler

客房清潔有待加強

Posted 26 Jun 2024 on Hotels
客房內泡湯時.竟然還留下房務清潔留下整坨的清潔劑.濕濕的手去摸完後.整個湯池變成泡泡浴!只能再把水漏掉
3 out of 5
by A verified traveler

房間寬大,位置偏僻

Posted 10 May 2024 on Hotels
房間寬大舒適,非常適合小家庭。大浴室很舒服。戶外游泳池也很大,更衣室的設備一般。 早餐食材有待加強