Ratings based on 661 Verified Reviews
3.0 Room cleanliness
3.6 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Jackson
Posted 23 Sep 2024
Property is being upgraded, and the changes are good but not yet completed. Staff is extremely friendly and helpful. Pet exercise area had supplies, but no grass yet. The room was very small but the bed was super comfortable. Price was a little high for the usual lack of amenities in this chain.
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler from Martinez
Posted 16 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
by A verified traveler
Posted 12 Sep 2024
We were there only for a few hours as passing through. Property was easy to locate. Room had lingering smell of smoke
by A verified traveler from Portland
Posted 4 Sep 2024
The room smelt strong animal odor.
by A verified traveler
Posted 1 Sep 2024
Adequate but I’ve counted 17 flies in the room.
Comment from Hotel Management
10 Sep 2024 by Brand Experience Team, Hotel Management
Hi Denis, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Natalie #Team6
by A verified traveler
Posted 1 Sep 2024
The property was clean, the room was ok. The restroom was dingy, the shower was a strange design. The pool area was crisp and clean. You get what you pay for and I just needed a place to rest overnight before my 10 hour drive home.
Comment from Hotel Management
4 Sep 2024 by Brand Experience Team , Hotel Management
Hi Amanda, Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Your comments help us identify areas for improvement, and we are committed to using them constructively. If there are specific details about your stay that you believe we could have handled better, please do not hesitate to reach out to us to further discuss your experience. Kaur J. #team6
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Brand Experience Team , Hotel Management
Hi James, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
by A verified traveler
Posted 25 Aug 2024
more services
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team, Hotel Management
Hi Luis,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 13 Aug 2024
Room condition was lower than already low expectation from a motel. Bathroom tap was broken and was spilling water outside of sink. Few lights were not working in the room.
Surrounding area seemed unsafe.
Comment from Hotel Management
20 Aug 2024 by Brand Experience Team, Hotel Management
Hi Samarth, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
by A verified traveler
Posted 13 Aug 2024
There 4 days. Room only serviced one time. Ran out of towels.
Comment from Hotel Management
20 Aug 2024 by Brand Experience Team, Hotel Management
Hi Brad, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
