Ratings based on 439 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Good food at the restaurant
Good breakfast with lots of options and fresh orange juice
Poor internet could not connect at all
by A verified traveler
Posted 6 Nov 2024
Great stop off in ypres
by A verified traveler
Posted 2 Nov 2024
A short drive from the centre of Ypres with free parking. Nice breakfast included in the price .
by A verified traveler from Woodstock
Posted 28 Oct 2024
Mixed opinion - a wonderful breakfast buffet. Room was basic, clean and adequate. Heat worked nicely.
Arrived at 2:05 to check in (late October, far from peak) - first time we’ve encountered a cold, abrupt “no check-in until 3, rooms not ready”. He didn’t check. He was not helpful in directing us where to get a meal on Sunday. Thee guy who checked us in late was all business and addressed questions directly.
One issue - we booked on Expedia this location in part as the picture of hotel indicated it was a Best Western affiliate - it is no longer. The picture needs updating.
by A verified traveler
Posted 20 Oct 2024
The hotel was very comfortable and the amenities were great. The main reason I chose this hotel was for the free on site parking as I found parking to be an otherwise confusing matter in the town of Ypres.
by A verified traveler
Posted 16 Oct 2024
Breakfast was amazing and the bed was nice to sleep in.
by A verified traveler
Posted 3 Oct 2024
The hotel was only a short drive to the centre of Arras , parking can be difficult but if able to walk short distances not a problem
Hotel reception i thought was rather abrupt and could improve customer service standards . Restaurant visit was okay , possibly a bit overpriced vased on portion size , dont purchase water for your room from the bar , one nornal sized bottle was nearly £9 , extortionate price . Used the bar both evenings , prices okay for a hotel but again service very abrupt .
Room was clean and comfortable and beds average in terms if comfort
by A verified traveler
Posted 4 Sep 2024
Food was very good
by A verified traveler
Posted 26 Jul 2024
by A verified traveler
Posted 20 Jul 2024
Check out at noon, but cleaners woke me up at 10 and 11...
