Ratings based on 967 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
It was nice.
Comment from Hotel Management
2 Jan 2025 by S, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Sherry Downey, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Sherry Downey, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York. If there is anything you'd like to address, please feel free to reach out directly. We hope to welcome you again soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Sherry Downey, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 29 Dec 2024
The employee's kind
Comment from Hotel Management
30 Dec 2024 by S, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 27 Dec 2024
I loved this place thanks for your great service and hospitality .
Comment from Hotel Management
30 Dec 2024 by Sherry Downey, Hotel Management
Thank you so much for your kind words about your stay at Wyndham Garden York! We're thrilled to hear that you had such a positive experience with us. Providing great service and hospitality is what we strive for, and we're delighted to know that it made your stay memorable. We hope to welcome you back soon!
by A verified traveler
Posted 25 Dec 2024
Big Family welcome
Comment from Hotel Management
26 Dec 2024 by Sherry Downey, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 25 Dec 2024
The property inside and outside was not the cleanest, and the staff was cold and unfriendly
The breakfast included was a complete joke, and the coffee was like water
Comment from Hotel Management
26 Dec 2024 by Sherry Downey, Hotel Management
Thank you for sharing your feedback about your stay at Wyndham Garden York. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that the cleanliness of the property did not meet your expectations, and we're sorry that our staff didn’t provide the warm, friendly service we strive for. We will be sure to review your comments with our team to address these concerns and improve our guest experience.We also regret that you were dissatisfied with the breakfast and coffee. We take your feedback seriously and will look into improving the quality of both to ensure a more pleasant start to the day for our future guests.Your feedback is important to us, and we appreciate you bringing these matters to our attention. We hope you will consider giving us another chance to provide you with a better experience in the future.
by A verified traveler
Posted 21 Dec 2024
Loved
Comment from Hotel Management
22 Dec 2024 by Sherry Downey, Hotel Management
Thank you for your feedback about your stay at Wyndham Garden York and we hope to welcome you again soon!
by A verified traveler
Posted 20 Dec 2024
This is a nice place to stay with convenient food options and walking distance from shopping. Nice indoor pool! However, my bathroom had a slow drain. Also, the layout of the hotel makes it hard to get around.
Comment from Hotel Management
20 Dec 2024 by Sherry Downey, Hotel Management
Thank you for sharing your feedback about your stay at Wyndham Garden York! We're glad to hear you enjoyed our convenient location, food options, and the indoor pool. We truly appreciate your comments regarding the bathroom drain and hotel layout, and we apologize for any inconvenience these may have caused. Our team will look into the drainage issue to ensure it’s addressed, and we will review the layout for any potential improvements to make navigation easier. We hope to welcome you back soon for an even better experience!
