Ratings based on 98 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Dec 2024
The apartment is in an excellent location right by the river, two minutes walk from several restaurants and five minutes walk to York centre. It was lovely and warm and the garage a huge bonus. The kitchen was well equipped. We were surprised that there was no welcome pack as is standard in self catering accommodation and the kettle was heavily lime scaled. We bought some descaler but it needs several attempts so we had to use a pan to heat water for drinks. The person in the accommodation above the apartment was very noisy and played music every night so that really spoilt our stay in an otherwise quiet location.
Comment from Hotel Management
8 Dec 2024 by Patrick, Hotel Management
Hi Lesley, thanks for your valued post-stay feedback. We are glad you liked The apartment and are sorry that the kettle had excessively limescale. A bit confused about the noise though, as there were no guests in the House, (which are the upper floors of the property directly above The Apartment) for the entire duration of your stay. I guess it must have been the couple next door, and I will investigate. We provide mobile contact details as well as our email address, and would have been happy to speak to the neighbours if you had let us know, but we are so sorry that you were disturbed by noise during your stay. Thanks again and best regards, Patrick
by A verified traveler
Riverside apartment no.8
Posted 2 Sep 2024 on HotelsExcellent location in the centre of York. The rooms are nice and the apartment was clean and modern. Parking was available with the use of the garage.
Comment from Hotel Management
7 Sep 2024 by Patrick, Hotel Management
Hi Matthew,Thanks for your brilliant review. we are glad you and your family had a nice time in York and that you liked the apartment. We hope to be welcoming you back sometime soon. thanks again, Patrick
by A verified traveler
Recommended!
Posted 23 Aug 2024 on HotelsWonderful stay in perfect apartment
Comment from Hotel Management
23 Aug 2024 by Patrick, Hotel Management
Hi Farquhar, thanks for your review and recommendation - we are glad you had a nice stay in York for your Anniversary, and that The Riverside was perfect for your stay. Hope to see you again sometime soon. Thanks again, Patrick
by A verified traveler
Posted 20 Aug 2024
This is a lovely quaint place to stay So glad we did!
Comment from Hotel Management
22 Aug 2024 by Patrick, Hotel Management
Hi Cynthia, thank you so much for your wonderful feedback. We are glad you found The Riverside to be a pleasant and welcoming base to explore beautiful historic York and we are glad you enjoyed your stay. Thanks again and best regards, Patrick
by A verified traveler
Great location
Posted 2 Aug 2024 on HotelsExcellent location right in the heart of the city, on the bank of the Ouse. Clean and spacious, would recommend without any hesitation. An excellent stay.
Comment from Hotel Management
3 Aug 2024 by Patrick, Hotel Management
Hi Clive, thanks for your fantastic feedback - we are glad you liked The Apartment and that you had a nice stay in York. We hope to be welcoming you back sometime soon. Thanks again and best regards, Patrick
by A verified traveler
Lovely place
Posted 15 Jul 2024 on HotelsBeautiful location right next to the river and a few minutes walk into the city centre and all the attractions. Owners were very helpful and sent us information on things we could do in York on our visit. Property was extremely comfortable. Lovely spacious living room looking out on to the river. There were five of us, but could easily have slept three couples and two extra. Would definitely go again.
Comment from Hotel Management
15 Jul 2024 by Patrick, Hotel Management
Hi Patsy, thank you so much for your wonderful feedback. We are glad you had a nice stay in York and hope to welcome you back to The Riverside sometime soon. Thanks again and best regards, Patrick
by A verified traveler
Posted 14 Jul 2024 on Hotels
Vg sitation for railway station and local sights. Good restaurants nearby and all very friendly
Comment from Hotel Management
15 Jul 2024 by Patrick, Hotel Management
Thanks for your feedback - it is always nice to hear that our guests have been happy with their experience of The Riverside, and we hope to see you again sometime soon. Best regards, Patrick
by A verified traveler
Posted 20 Jun 2024
Lovely apartment overlooking the river. Everything you could want. Easy walk to all areas.
Comment from Hotel Management
20 Jun 2024 by Patrick, Hotel Management
Hi Jon, many thanks for your great feedback. We are glad you had a nice stay in York and that the apartment suited your needs. Hope to see you again sometime soon. Best regards, Patrick
by A verified traveler from Gravesend
Posted 29 May 2024
Spacious, comfortable, well-appointed apartment, quiet area yet close to the centre of the city
Comment from Hotel Management
29 May 2024 by Patrick, Hotel Management
Hi Paul, many thanks for your fantastic review - we are always happy to discover that our guests have enjoyed their stay at The Riverside, and we hope to welcome you back sometime soon. Thanks again, Patrick
by A verified traveler
Posted 24 May 2024
Great apartment! Very spacious and comfortable, excellent location. We loved that it was right by the water and also inside the city walls. Easily walkable to anywhere you would want to go. Will definitely stay here again if we are ever back in York
Comment from Hotel Management
24 May 2024 by Patrick, Hotel Management
Hi Nick, thanks for your amazing review - it is always nice to hear that our guests have had a pleasant stay and we look forward to welcoming you back sometime soon. Thanks again, Patrick.
