Ratings based on 144 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
The place was nice and quiet, staff were lovely, breakfast was very good, bed was really comfortable, fan in the room was nice. Only a couple of slight negatives. The room was a little dusty on some of the surfaces and a couple of the walls could do with dusting too. Also there looks to be a coffee stain on the wall, and also the shower flow was weak. These things didn't take away from the enjoyment of my stay however. I had a lovely stay and i would stay here again.
Comment from Hotel Management
15 Dec 2024 by Author, Hotel Management
Thank you for the feedback- I will take this up with our housekeeping team
by A verified traveler
Posted 24 Nov 2024
A lovely pub and guest house, staff extremely friendly, helpful and polite. The food was excellent and service impeccable, very convenient and close to the local park and ride into city centre. Would highly recommended staying here.
Comment from Hotel Management
15 Dec 2024 by Author, Hotel Management
Thank you
by A verified traveler from Corringham
Posted 17 Nov 2024
This was our second time at the property and everything was just as good as the first time. The bay horse is a perfect location for when we visit our daughter in York.
Comment from Hotel Management
17 Nov 2024 by Author, Hotel Management
Thank you so much- We are glad you had a great stay
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Author, Hotel Management
Thank you
by A verified traveler
Posted 3 Nov 2024
Nice staff
Comment from Hotel Management
8 Nov 2024 by Author, Hotel Management
Thank you
by A verified traveler
Posted 21 Oct 2024
Clean pleasant modern room
Comment from Hotel Management
22 Oct 2024 by Author, Hotel Management
Thank you
by A verified traveler
Posted 6 Oct 2024
The staff and the owner were very accommodating, very friendly and helpful, would definitely use again on a vist to york ..
Comment from Hotel Management
20 Oct 2024 by Author, Hotel Management
Thank you
by A verified traveler
Posted 29 Sep 2024
Friendly staff. Traditional hospitality
Comment from Hotel Management
4 Oct 2024 by Author, Hotel Management
Thank you
by A verified traveler
Weekend stay
Posted 23 Sep 2024 on HotelsStayed for a couple of nights to use as a base for a trip to the area. Accommodation comfortable and met our requirements as a base. Hosts and staff very friendly and welcoming.
Ate in the pub both nights…really good ‘pub grub’. Excellent breakfast.
Pub has a nice atmosphere and would definitely stay again.
Comment from Hotel Management
4 Oct 2024 by Author, Hotel Management
Thank you we are pleased you enjoyed our pub
by A verified traveler
Posted 22 Sep 2024 on Hotels
Great place to stay with lovely rooms.
Staff were helpful, friendly and would not hesitate to recommend this place.
Comment from Hotel Management
23 Sep 2024 by Author, Hotel Management
Thank you
