Ratings based on 314 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 28 Oct 2024
by A verified traveler
Posted 27 Oct 2024
This hotel was dirty . I had to ask the front desk to come upstairs and clean my bathroom. Fecal stains in the toilet and hair in the shower. So obviously not cleaned. Front staff was nice enough. The area of this hotel was absolutely unsafe for a solo female traveler. Drug deal going on in the parking lot by the dumpsters. Did not feel safe in this area or hotel.
Comment from Hotel Management
30 Oct 2024 by Front Desk, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the hotel bathroom cleanliness. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
by A verified traveler from Norristown
Posted 21 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Front desk, Hotel Management
Your feedback about our hotel and staff is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 18 Oct 2024
LGBTQ FRIENDLY
by A verified traveler from Westampton
Posted 18 Oct 2024
Immaculate in the lobby n rooms. We'd stay again
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay at Sleep Inn and MainStay Suites North - Central York.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Please visit us again soon!
by A verified traveler
Posted 10 Oct 2024
Great stay.
Comment from Hotel Management
16 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay at Sleep Inn and MainStay Suites North - Central York.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Please visit us again soon!
by A verified traveler
Posted 10 Oct 2024
Great stay
Comment from Hotel Management
16 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay at Sleep Inn and MainStay Suites North - Central York.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Please visit us again soon!
