Ratings based on 182 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
3 Oct 2024 by Stacey - Settlers House York, Hotel Management
Thanks for your review, we hope to see you again soon
by A verified traveler
Posted 8 Aug 2024
Lovely place right in the Centre of town.. easy to get into and out of, parking right next to the place .. well presented and well maintained.
Comment from Hotel Management
8 Aug 2024 by Stacey - Settlers House York, Hotel Management
Thanks for your lovely review Timothy, we're so pleased you enjoyed your stay with us and hope to have you visit us again soon.
by A verified traveler
Posted 4 Aug 2024 on Wotif
Comment from Hotel Management
6 Aug 2024 by Stacey - Settlers House York, Hotel Management
Thanks for your review, we hope that if you stay again your score will improve :)
by A verified traveler
Over nighter.
Posted 4 Aug 2024 on HotelsFriendly, clean, heating not the best, cozy central enjoyed our over nighter.
Comment from Hotel Management
5 Aug 2024 by Stacey - Settlers House York, Hotel Management
We're so pleased that you had an enjoyable stay with us and hope to see you again soon!
by A verified traveler
Posted 11 Jun 2024 on Wotif
The poor girl at reception was all alone, and responsible for the restaurant, the bar and the hotel reception. I had to wait quite some time before she could attend to me. The room was a long walk away. I could not get the key in, so had to walk all the way back. The girl could not leave reception so the cook came - walk all the way back to the room. He was in a hurry. It wasn't working properly, so I had to walk all the way back to reception again, where I got the key to another room. It took 45 minutes from my arrival till I was in the room.
Things in the room were minimal, but ok. Unfortunately no table or chair for writing - which I needed.
Other than that all ok. The staff were nice, there just weren't enough of them.
by A verified traveler
Posted 9 May 2024
Everything perfect. Really comfortable bed.
Comment from Hotel Management
10 May 2024 by Stacey - Settlers House York, Hotel Management
We're so pleased that you had an enjoyable stay, we hope to see you again soon :)
by A verified traveler
Posted 5 May 2024 on Wotif
Comment from Hotel Management
6 May 2024 by Stacey - Settlers House York, Hotel Management
Thanks for taking the time to leave a review, we're glad you must have enjoyed your stay :)
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
5 Mar 2024 by Stacey - Settlers House York, Hotel Management
Thanks for your great review, we're glad you enjoyed your stay!
by A verified traveler
Posted 13 Feb 2024 on Hotels
