Ratings based on 654 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
No complaints
Comment from Hotel Management
21 Nov 2024 by Nancy Y., Hotel Management
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Did not stay place was nasty dirty
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Maz K.#Team6
by A verified traveler
Posted 4 Nov 2024
Very quiet
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi George,We appreciate your generous review! It really makes our day. Maz K.#Team6
by A verified traveler
Posted 2 Nov 2024
Very quiet
Comment from Hotel Management
4 Nov 2024 by Brand Experience Team, Hotel Management
Hi George,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 30 Oct 2024
Located right off the exit. The staff was friendly and helpful. Rooms were clean
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Breann,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 30 Oct 2024
Staff was great. Room was clean and located right off the highway
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Danny,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
by A verified traveler
Posted 30 Oct 2024
Room were clean. Price was good
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Danny,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 27 Oct 2024
Staff was good but floors was dirty in that room
Comment from Hotel Management
28 Oct 2024 by Brand Experience Team, Hotel Management
Hi Jonathan,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 24 Oct 2024
THE FIRST ROOM HAD A DAMAGED VSNITY SND NO TOWELS THE SECOND ROOM SMELLED OF SMOKE AND WAS A NON SMOKING ROOM SO I LEFT AND WENT YO ANOTHER HOTEL AND I SHOILD BE CREDITRF FOR THAT AND THE HOTEL SHOULD BE REVIEWED BY AND NOT LISTED UNTIL THEY GET THERE ACT TOGETHER
Comment from Hotel Management
26 Oct 2024 by Customer Care Team, Hotel Management
We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused.
