Ratings based on 989 Verified Reviews

2.9 out of 5
70% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 15 Nov 2024
The only good thing about this hotel was the location. Other than that, this place was horrible. It was dirty, customer service was nonexistent, requested housekeeping several times and had to threaten to request a refund before anyone came a couple days later. I would never stay here again or recommend this place. The rude older lady in the evenings need massive customer service training. I've stayed at Wyndam properties before and this did not meet expectations!
1 out of 5
by A verified traveler from linwood

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler from monmouth jucntion

This traveler left a rating score only Posted 10 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2024
1 out of 5
by A verified traveler from YORK

Posted 7 Nov 2024
Rooms where unfinished and dirty
5 out of 5
by A verified traveler

Posted 23 Oct 2024
The only problem ww had is the dryer to dry the clothes was not working properly.Did not fix by the time we check out.If something is broken put an out of order sign on it.
2 out of 5
by A verified traveler

Posted 20 Oct 2024
Verry slow check-in, unable to understand desk person, Tv wouldn't turn on, extreme highway noise
4 out of 5
by A verified traveler

Posted 18 Oct 2024
A worker was painting near my room during my entire stay. My last day, he was literally painting my door. Maybe have workers do this around empty rooms or after guest have checked out. Also, I did not feel entirely safe with him hanging around since I was alone.
2 out of 5
by A verified traveler

Posted 15 Oct 2024
The room was very nice. The breakfast was great. Staff was very professional. The only problems we had was when we checked in the floors was very dirty we had white socks on and they turned black we told the office to have them mop our floors and they said that they might not get to them today and they didn't get to do them so i said something when we got breakfast the next day the cleaners was told to do them they came in and gave us clean towels but they didn't mop our floors the other problem was that we seen roaches in the room which we also told staff about.
1 out of 5
by A verified traveler

Posted 14 Oct 2024
The lady at the desk was super sweet and kind. The room itswlf was disgusting we found roaches in the room climbing on the table. I would not recommend anyone to stay here.