Ratings based on 984 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from De Kalb
Posted 21 Dec 2024
No waffles, sausage gravy was cold. Good flavor to food. Good coffee. Room was perfect!
by A verified traveler
Posted 19 Dec 2024
by A verified traveler from Lawton
Posted 8 Dec 2024
Went to breakfast in the morning. They were out of eggs. They were out of pancake batter. They were out of biscuits. They were out of most everything, so I left. Later, I went to the desk and I told them when she asked me how my stay was. I told her there was no breakfast to be had. She then turns to me and says There were 2 people working the breakfast. I'm sure your breakfast was just fine. She called me a liar
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Undergoing renovations but the staff is very accommodating. If I had any complaint, it would be that the pool room was cold. Water was perfect, but the ambient temperature of the room was cold. Will stay again.
Comment from Hotel Management
10 Dec 2024 by BWP Front Desk, Hotel Management
We're so sorry about the inconvenience we looked into this issue and got it fixed for your next stay!
by A verified traveler
Posted 1 Dec 2024
by A verified traveler
Posted 24 Nov 2024
Truck noise was horrible located next to major freeway on ramp
by A verified traveler
Posted 21 Nov 2024
Front desk staff was very attentive when TV didn’t work. Room was mostly clean but halls were not. One towel was dingy. Not sure if it was dirty or stained. Expected more.
Comment from Hotel Management
10 Dec 2024 by BWP Front Desk, Hotel Management
We're so sorry for the inconvenience's we're looking into getting these issues resolved.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Ashlynn , Hotel Management
Thank you for staying with us! We do love to hear about your positive experience here during your stay!BW Front Desk
by A verified traveler
Posted 19 Nov 2024
In poor condition. The carpets in the hallway were in bad shape, wrinkled and unsafe if you aren't watching where you step.
Comment from Hotel Management
20 Nov 2024 by shelley, Hotel Management
We are in the process of renovating, We hope you come back and see the newly renovated hotel. Safe Travels.
