Ratings based on 221 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
12 Dec 2024 by D.Çakmak , Hotel Management
We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincer CakmakGeneral Manager
by A verified traveler from Dhahran
Posted 6 Dec 2024
Very clean and welcoming staff. Located near a shopping mall and a Taxi station.
Comment from Hotel Management
12 Dec 2024 by D.Çakmak , Hotel Management
We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincer CakmakGeneral Manager
by A verified traveler
Posted 29 Oct 2024
I enjoyed the stay .. thank you
Comment from Hotel Management
18 Nov 2024 by D.Çakmak , Hotel Management
Dear Guest,We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincer CakmakGeneral Manager
by A verified traveler from Jacksonville
Posted 8 Oct 2024
A very good costumer service
Comment from Hotel Management
12 Oct 2024 by D.Çakmak , Hotel Management
Dear Guest,We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincer CakmakGeneral Manager
by A verified traveler from Yorba Linda
Posted 3 Aug 2024
Excellent location with near-by included parking.
The suite was spacious, clean and modern.
I would like to provide a special mention of Bushra who was at the front desk as she was very friendly and helpful.
Comment from Hotel Management
5 Aug 2024 by D.Çakmak , Hotel Management
Dear Guest,We are happy to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team, especially Ms. Bushra.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincher Chakmak General Manager
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
19 Jul 2024 by D.Çakmak , Hotel Management
Thank you for sharing your opinion about your visit to Novotel Trabzon. Knowing the positive opinions of you, our guests, is always of great importance to us and will be shared with all our employees.We will be happy to serve you again on your next trip.Regards,Dincher ChakmakGeneral Manager
by A verified traveler
Posted 28 Jun 2024 on Hotels
Shiva at the reception was creative in her dealings and had a distinctive and cheerful manner
Comment from Hotel Management
1 Jul 2024 by D.Çakmak , Hotel Management
We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincher ChakmakGeneral Manager
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
15 Jun 2024 by D.Çakmak , Hotel Management
Dear Guest,We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,Dincher ChakmakGeneral Manager
by A verified traveler
Posted 5 Jun 2024
Very good choice for anyone
Comment from Hotel Management
7 Jun 2024 by D.Çakmak , Hotel Management
We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again.Regards,D.CakmakGeneral Manager
by A verified traveler
Posted 30 May 2024
?
Comment from Hotel Management
15 Jun 2024 by D.Çakmak , Hotel Management
Dear Guest,Thank you for taking the time to write a review about our hotel! Thanks to such criticisms, we can improve our service quality. It seems that we were not successful this time while trying to provide the best accommodation service to our guests. If you give us a chance to regain your trust, we guarantee that we will do our best to provide you with the wonderful accommodation experiences that our other guests cannot give up.Regards,D.CakmakGeneral Manager
