Ratings based on 329 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Happy in Kamakura
Posted 16 Jul 2024 on HotelsIt was great. Wonderful, friendly and thoughtful staff. Front desk was great help with so many questions. It's nice that some staff did not speak English, and some did very well. One morning my daughter was exhausted and couldn't make breakfast. Without asking the chef packed her a special to go breakfast that was perfect and amazing. Arigato gozaimasu Kamakura WeBase.... The new beds and feather pillows were difficult for us to sleep on. Futon firmness and personal preferences.
Comment from Hotel Management
16 Jul 2024 by WeBase KAMAKURA Front Desk, Hotel Management
Thank you very much for leaving us a great review. It was our absolute pleasure to be of help. Receiving compliments, especially specific ones like yours, surely encourages us to keep growing and achieve great services. We truly appreciate it. Our goal was not just to make you feel comfortable with your stay but also to add some wonderful experiences to your Japan trip overall. So we apologize you couldn't have good sleep. We hope to have you and your family here again sometime in the future. Enjoy the rest of your trip!!
by A verified traveler from San Francisco
Posted 12 Jul 2024
Beautiful property just minutes walk to the beach and other notable points of interests in Kamakura.
The staff were incredibly accommodating and the restaurant served a delicious happy hour and breakfast.
The room is on the small side but adequate for a short stay. Very clean.
Onsen in the basement was lovely too! Was never crowded and I had the place to myself both visits.
Comment from Hotel Management
13 Jul 2024 by WeBase KAMAKURA Front Desk, Hotel Management
Thank you for giving us a great review. We feel so happy and fulfilled to have such a wonderful compliment. Encouraged by your kind words, we will keep pushing and going to achieve better service. We suggest you come visit here again in a different season since Kamakura has different vibes each season. And sure enough, we will always welcome you back.
by A verified traveler
Posted 8 Jul 2024
Bed was very uncomfortable
Comment from Hotel Management
17 Jul 2024 by WeBase KAMAKURA Front Desk, Hotel Management
Thank you for giving us a review. We apologize that our service did not meet your expectations. Honest opinions will help us grow as a great hotel. Truly appreciate it. Have a nice day.
by A verified traveler
Posted 15 Jan 2024 on Hotels
Comment from Hotel Management
16 Jan 2024 by WeBase鎌倉 フロントデスク 岡部, Hotel Management
この度はご利用頂きまして誠にありがとうございます。また高いご評価をいただき大変励みになります。今後ともさらなる改善を続ける努力もしていく所存です。是非またお立ち寄りください。
by A verified traveler
Posted 27 Jul 2023
Great experience, facility, and location.
Comment from Hotel Management
27 Jul 2023 by WeBase KAMAKURA Finn, Hotel Management
Thank you for your review. We are thrilled that you had a great experience with us. We always strive to give our customers the best possible experience and appreciate your honest review. Do consider us again should you revisit Kamakura.
by A verified traveler
Convenient, clean place to stay
Posted 11 Feb 2022 on HotelsReally lovely stay. The service was very good - they arranged a vegan breakfast for me - and the staff were so polite. The public bath is very convenient too.
Comment from Hotel Management
21 Feb 2022 by Webase Kamakura, Front desk, Fukuda, Hotel Management
Thank you very much for your comments. We are very happy to hear that you enjoyed staying here and loved our services.
Spring is also good season to visit Kamakura. Please come back again.
We look forward to seeing you again soon!
Thank you very much.
by A verified traveler
Posted 30 Jan 2020
Peaceful and clean to stay,walking distance from train station,staff is nice and very helpful
Comment from Hotel Management
30 Jan 2020 by WeBase KAMAKURA Rie, Hotel Management
Thank you for staying with us and gave us such a warm comment! We are so happy to hear that you enjoyed staying here. We are looking for meeting you someday in the future.
by A verified traveler
Good Place to Stay
Posted 21 Nov 2019 on HotelsExcellent friendly hostel at Yugiharma beach near Kamakura. Good facilities and helpful staff. Lots of activities can be arranged at this hostel.
Comment from Hotel Management
21 Nov 2019 by WeBase KAMAKURA, Hotel Management
Thank you for staying with us and for your 5-star rating. We hope to see you again on your next visit!
by A verified traveler
V modern & clean with good facilities
Posted 31 Oct 2019 on HotelsReally nice place overall with excellent facilities and nicely located close to the beach. V modern & clean. Only strange thing for me was not having shower facilities (for dorm) on same floor as room - made for a slightly embarrassing walk past the communal area each morning dressed only in a towel... otherwise great
Comment from Hotel Management
31 Oct 2019 by WeBase KAMAKURA RIE, Hotel Management
Thank you for staying with us and taking the time to write a review. We are pleased to hear that you enjoyed your stay here! We do work hard to offer the best possible environment, so I am happy that reflect on your visit. Also, I apologize for the inconvenience caused about the shower room. Thank you again for your review and we look forward to having you again!
by A verified traveler
Posted 29 Oct 2019 on Hotels
Comment from Hotel Management
2 Nov 2019 by WeBase KAMAKURA 向井, Hotel Management
この度はご利用頂き、また高い評価をありがとうございました。また機会がありましたら、ぜひお立ち寄り下さいませ。
