Ratings based on 269 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Vienna
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
この度は、数あるホテルの中から当ホテルをお選びいただき、誠にありがとうございました。また、お忙しい中アンケートにご協力いただき重ねて御礼申し上げます。またのご宿泊を従業員一同心よりお待ち申し上げております。
by A verified traveler
Posted 5 Jun 2024
lobation is good.
breakfast is not bad.
room size is not enough.
Comment from Hotel Management
6 Jun 2024 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
by A verified traveler
Posted 11 May 2024 on Orbitz
I liked the hotel after locating it by a cousin. It is clean and totally automated. The breakfast was fantastic.
by A verified traveler from Menifee
Posted 10 Apr 2024
For the price, great location from Tokyo, Yokohama, and Haneda airport. Short walking distance to either the JK line and Keikyu-KK local line trains. Hotel was clean. Toyoko Inn hotels have automated kiosks that allow for quick check-in and check-out. I really didn't have to speak to the staff. Biggest perk the the awesome breakfast every morning.
Comment from Hotel Management
12 Apr 2024 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We greatly appreciate your compliments regarding our hotel's location and breakfast.For breakfast, we have a slightly different menu every day.Please come visit our hotel again when you are in the area.
by A verified traveler
Posted 21 Mar 2024 on Hotels
Comment from Hotel Management
22 Mar 2024 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
この度は数あるホテルの中から当ホテルにご宿泊頂きましてありがとうございます。口コミ投稿にご協力いただき重ねてお礼申し上げます。またお近くへお越しの際は是非お立ち寄りくださいませ。よりご満足いただけますよう、スタッフ一同精進して参ります。
by A verified traveler
Posted 24 Nov 2023
Comment from Hotel Management
15 Dec 2023 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき、また口コミ評価をお寄せいただきありがとうございます。またのご利用をお待ちしております。
by A verified traveler
Posted 28 Oct 2023
Comment from Hotel Management
18 Nov 2023 by 東横INN横浜鶴見駅東口 くちこみ担当, Hotel Management
この度は、当ホテルをご利用いただき、誠にありがとうございます。アンケートにもご協力いただき、感謝申し上げます。今後とも、ご満足いただけるよう、日々精進してまいります。またのお越しをお待ち申し上げております。
by A verified traveler
Posted 2 Jul 2023 on Lastminute
A great budget option that offers rooms larger than those in central Tokyo, however this Toyoko site was flowing with Showa-era atmosphere in the form of a beige/maroon colour scheme. The staff was very helpful while the complementary breakfast is great for travelers and business-people alike. Tsurumi Station is just a few blocks West, while motorway access is very convenient. There is also ample parking around the surrounding blocks that charge overnight rates, while Daikoku PA, Nismo Omori Showroom, and USS Yokohama are in very close proximity via the free roads. There is also a vending machine on the ground floor that is accessible all hours.
Comment from Hotel Management
9 Jul 2023 by 東横イン横浜鶴見駅東口, Hotel Management
Thank you for staying in our hotel.We appreciate the time you’ve committed to providing the detailed and constructive feedback.we looking forward to see you again.
by A verified traveler
Posted 6 May 2022 on Hotels
Comment from Hotel Management
21 May 2022 by 東横イン横浜鶴見駅東口, Hotel Management
この度は当ホテルをご利用いただきありがとうございます。
またのご利用をお待ちしております。
by A verified traveler
One week stay
Posted 10 Feb 2020 on HotelsWe stayed for a week, the hotel was very clean and the hotel staff were extremely helpful. Very convenient for transport and reasonably priced. Only limitation was the room size, which was very small for two people.
