Ratings based on 520 Verified Reviews

4.0 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Great modern property. Enjoyed having breakfast included.
Comment from Hotel Management
26 Oct 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.I am very pleased that you have liked us.I am happy if you can use the hotel again.
5 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
17 May 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
この度は当ホテルにご宿泊頂き誠にありがとうございます。是非またのお越しをスタッフ一同心よりお待ち申し上げます。
5 out of 5
by A verified traveler

Posted 14 May 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。
5 out of 5
by A verified traveler

Posted 5 May 2024 on Hotels
Comment from Hotel Management
7 Oct 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
この度は当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。
3 out of 5
by A verified traveler

Up against the Wall of the adjacent Building

Posted 27 Feb 2024 on Hotels
Toyoko Inn always assigns the worst rooms to guests who book through Expedia. See photo attached of view from my room.
Comment from Hotel Management
3 Mar 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.Also, thank you again for taking time out of your busy schedule to post.However, we apologize for any inconvenience this may have caused.We will do our best to improve based on your feedback so that we can provide you with a better stay.
4 out of 5
by A verified traveler

Reliable and comfortable

Posted 11 Nov 2023 on Hotels
Didn't like being on the smoking floor and having a view of the hotel room across a few meters away from my window. Otherwise solid place and I slept well..
Comment from Hotel Management
8 Feb 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.
5 out of 5
by A verified traveler

Great Breakfast!

Posted 10 Oct 2023 on Hotels
One of the best breakfasts I have had in Japan. Excellent. Thank you.
Comment from Hotel Management
8 Feb 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
3 out of 5
by A verified traveler

Posted 24 Sep 2023
Comment from Hotel Management
11 Jan 2024 by 東横INN横浜スタジアム前2 くちこみ担当, Hotel Management
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Sep 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2023 on Hotels