Ratings based on 1,037 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Spacious rooms with a very nice Harbour view, I stayed in room 2026 this time and can’t fault it. It’s a corner room with amazing view of the Harbour and the park. Breakfast options were also amazing. Would stay again!
by A verified traveler
Posted 2 Dec 2024
We had a very relaxing and comfortable stay in this luxury hotel. It’s in the mall so restaurants and transportation is easily accessible
by A verified traveler
Posted 29 Nov 2024
We’ll definitely come back!
Enjoyed lunch buffet too : )
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler
Posted 28 Nov 2024
Awesome hotel. Very Close to subway. Clean. Nice big rooms. Shower and tub separate and beautiful bathroom. Balcony was a plus and Superb!!
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
This time thank you for your contribution to the review, thank you for your high evaluation. Thank you very much.We appreciate your satisfaction and I am very pleased.We will continue to promote better service in the future.We sincerely look forward to your next visit.
by A verified traveler from Oro Valley
Posted 28 Nov 2024
My 2nd trip to Yokohama and chose the Yokohama Bay Hotel this time. Wonderful choice! The staff was extremely helpful and many spoke English. The location was ideal within Yokohama. The rooms were modern and spacious with great views. For those that havent visited, the levels beneath tge hotel and streets are me mega malls with stores and restaurants and easy to follow directions to subways. There is also easy bus transport from the hotel to the airports. Next time I'm in Yokohama I will stay here again.
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
Thank you very much for having us stay at our hotel.We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily.We will be waiting for your continued use.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
この度はご宿泊いただきまして誠にありがとうございました。数あるホテルの中から当ホテルをお選びいただきましてありがとうございます。お気に召して頂けまして大変嬉しく思います。また機会がありましたら、再度当ホテルをご利用頂けましたら幸いです。
by A verified traveler
Posted 23 Nov 2024
Highly recommended for travelers to stay in Yokohama as there is a shuttle bus from Haneda to the door of hotel. The view from the room is magnificent. Walkable to all the attractions.
Mall is behind the hotel with plentiful restaurants and shops.
Will definitely go back.
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
Thank you very much for using our hotel.Thank you for evaluating us a lot.We aim to become a service that gives you excitement and satisfaction even when you come next time, we will best service forward daily.We will be waiting for your continued use.
by A verified traveler
Posted 23 Nov 2024
Walking distance to most tourist attractions and easy access to public transportation.
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
Thank you very much for using our hotel hotel.I hope that you will return to Japan.We look forward to seeing you soon on your next visit.
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
30 Nov 2024 by The Yokohama Bay Hotel Tokyu, Hotel Management
Thank you very much for using our hotel hotel.
